Workplace Experience Coordinator Position Available In Shelby, Tennessee

Description As a Workplace Experience Coordinator, you’ll be responsible for delivering a best-in-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing outstanding customer service to the clients and visitors of a designated building.

What You’ll Do:

+ First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. + Make a memorable first impression by answering the telephone in a professional manner. Build presentations and speak to various-sized groups. + Arrange and confirm recreational, dining, and business activities on behalf of the requestor. + Handle janitorial or maintenance work orders as needed. Coordinate and complete workplace services including mail, office supply services, and onboarding. + Acknowledge inquiries or complaints from employees, guests, and co-workers. Offer solutions in a professional manner passionate about customer happiness. + Coordinate and handle on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. + Follow property-specific security and emergency procedures. Advise appropriate parties to ensure the safety of all individuals in the building. + Coordinate with vendors who supply services or goods to the workplace. + Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. + Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to tackle straightforward problems while having a limited opportunity to exercise discretion.

Requirements What You’ll Need:

+ High School Diploma or GED with up to 2 years of job-related experience (client facing and preferably has a hospitality background in an office setting. + Ability to follow basic work routines and standards in the application of work. + Communication skills to exchange straightforward information. + Solid understanding of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Strong organizational skills with an inquisitive attitude. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .