Membership Concierge I Position Available In Williamson, Tennessee
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Job Description
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals. Job Duties and Responsibilities Operates as first point of contact for members and guests Receives and facilitates incoming phone calls from members and guests Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences Assists members with transactions and general account changes Position Requirements Minimum of 6 months service/reception experience Complete Concierge Certification upon hire Must work a minimum of 15 hours per week Commitment to serve others Effective communication skills Passion for living a healthy way of life Ability to multi-task and deliver high quality customer service in a fast-paced environment Must have good verbal communication Must be able to stand for 4 hours at a time Preferred Requirements HS graduate or equivalent preferred Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
ABOUT US
With over 160 athletic country clubs and offerings for everyone from 90 days to 90 years, Life Time’s comprehensive ecosystem goes beyond the idea of “fitness” to encompass all aspects of well-being. Every career here supports the goal of people living happier, healthier lives. Life Time provides entertaining, educational, friendly and inviting experiences of uncompromising quality that empower everyone to live a healthy and happy life. You belong at Life Time. We promote an inviting community that supports everyone on their path to a healthy way of life.
