Ropes Course Attendant Position Available In Cabarrus, North Carolina

Ropes Course Attendant
Job Description

Pay:

$15 per hour
At Great Wolf, the Ropes Course Attendant ensures customer safety and satisfaction while guests navigate across bridges and ropes to Howlers Peak. The Ropes Course attendant is responsible for guest registration, supplying equipment, education, and adherence to proper safety protocol.
Join our

Pack:

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

Great Perks:

Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives

Learn While You Earn:

Gain access to Great Wolf University for on-the-job training, functional, and leadership training

Prioritize Your Well-Being:

We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

Celebrate Your Uniqueness:

Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave Essential Duties & Responsibilities
  Communicates with guests to process registration and complete orders
  Educates guests on the Ropes Course experience, proper technique and use of equipment, and safety guidelines
  Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track
  Inspects all safety equipment to ensure proper function
  Ability to assess and assist in possible emergency situations and help scared participants
  Ensures the daily operation adheres to operating procedure guidelines
  Provides outstanding customer service and engages in suggestive selling
  Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  Ensures attraction adheres to the highest standards of cleanliness, presentation, and service
  Must successfully complete ropes course and annual training covering operating procedures and technical competencies
  Assists in other retail outlets/attractions as needed
  Basic Qualifications & Skills
  Must be 18 years or older
  Some High School education or equivalent
  Must be comfortable being at heights of 30 feet or more for extended periods of time
  Flexibility regarding scheduling based on business demands
  Experience utilizing basic math skills with ability to add, subtract multiply and divide
  Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  Successful completion of a criminal background check and drug screen