Recreation Manager Position Available In Orange, Florida

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more

What We’re Looking For:

We are seeking a passionate and detail-oriented Recreation Manager to lead the training and development of our recreation team. The ideal candidate excels at fostering a culture of safety and service, using data and metrics to ensure consistent performance. If you are a dynamic leader who values inclusiveness and enjoys driving team success, this role is for you.

Who You Are:

A knowledgeable leader with expertise in aquatic safety, recreation operations, and team development. Detail-oriented and analytical, with the ability to assess performance using data and metrics. A skilled communicator and presenter who can inspire and coach team members effectively. Organized and efficient, capable of managing multiple priorities and maintaining compliance with safety standards. Committed to fostering an inclusive and supportive work environment.

What You Will Do:

Oversee the management of operations and staff of all Recreation, Fitness Center, and Safety Program, ensuring complete compliance with hotel safety, service, and grooming standards Reports to the Assistant Director of Recreation Oversees the operation of the swimming pool area Oversees the pool programs such as towel issue, retail sales at the pool, and pool concierge programs Interviews and recruits all Recreation, lifeguard employees and Recreation vendors Reviews and submits vendor contracts to Director’s approval prior to the hiring and scheduling of an activity Establishes, ensures adherence to all departmental and Loews Hotels guidelines, policies, and procedures Evaluates changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returns Prepares seasonal recreation activity schedules and participates in the planning and development of holiday and special event programs Ensures proper posting of activities and special event information Maintains optimal staffing levels within forecasted budgetary guidelines Completes appropriate shift reports Reviews/maintains daily payroll records/reports Evaluates individual employee performance, determining improvement and training needs and advancement requirements Communicates information about hotel and recreation programs to all guest contact departments to facilitate greater utilization and to promote incremental revenues Ensures that all recreation programs are executed in accordance with all hotel and safety guidelines Inspects the general appearance and functionality of all activities/recreation spaces including sanitation, temperature, lighting, and musical elements Responsible for accurate recording and submittal of payroll information Schedules and coordinates monthly recreation staff meetings Maintains the clean and excellent working condition of the following areas: pool deck, game room, and any other hotel space set up for a planned recreational activity Assist in compliance of Aquatics Training Program Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Complies with Loews Hotels uniform and grooming guidelines Other duties as assigned

Your Required Experience and Qualifications Includes:

Minimum one year of recreation/aquatics supervisory experience Must be able to swim and be comfortable in and around water for an entire shift Must be able to complete and maintain current Lifeguard certification to include written and practical exams Excellent communication skills-oral and written Strong leadership skills Able to work a flexible schedule, including weekends and holidays Must complete monthly in-service training requirements Must hold clean motor vehicle driving record upon request High School Diploma or Equivalent. Strong organizational skills and the ability to manage a flexible schedule, including weekends and holidays. Associate’s degree in a related field (Preferred) 3 or more years of experience in training and/or the recreation or pool function (Preferred) Licensed Lifeguard Instructor certification (Preferred) Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.