Member Experience Team Supervisor Position Available In Orange, North Carolina

Job Description:

Job Details Job Location:

Chatham –

Chapel Hill, NC Position Type:

Full Time Salary Range:

Undisclosed Travel Percentage:

None Job Category:

Customer Service Description O2

Fitness Introduction:

We at O2 Fitness recognize that quality employees are the lifebloodof our company. We will do our best to make this a valuable andrewarding work experience for you. We strive to create anenvironment where it is not only easy to gain knowledge, but whereit is hard not to. Think of O2 fitness as a place where your newlyacquired knowledge and skill can be put into action. About O2

Fitness:

O2 Fitness offers the best in fitness equipment, personal trainingand group exercise throughout the Carolinas. We promise to providea welcoming, motivating and clean environment with a professionaland caring staff to help our clients achieve real results. We arecommitted to helping our members create a whole-body approach towellness by offering an all-inclusive health and fitnessexperience. We recognize that each members fitness journey isdifferent, thus, we offer a wide variety of group classes, smallgroup activities and personal training.

Description:

Responsible for the direction and supervision of the Front Desk andKids Club team members. Develops team members to ensure lastingrelationships with each member and exceed member expectations.

Ensure a profitable and successful business by carrying out ourcompany’s mission and values while executing our systems within theO2 Fitness foundation. Support other departments to achieve companygoals and ensure strong member loyalty. Candidates must have apassion for fitness and wellness, and a desire to assist others;helping them live a healthy lifestyle.

Essential Responsibilities:

Provide a memorable experience for current members, as well asassist prospective members to opt for a healthier lifestyle bychoosing O2 Fitness. Lead, evaluate, and coach the Front Desk and Kids Club teammembers. Facilitate department meetings and trainings for all Front Deskand Kids Club team members to enhance club performance. Effectively and efficiently handle Member situations, concerns,and feedback. Complete and scan membership paperwork and sales reportspromptly and compliant with O2 Fitness guidelines. Act as a liaison between Front Desk and all otherdepartments. Create and manage the Front Desk and Kids Club schedule,ensuring all shifts are covered and within budgeted hours. Responsible for maintaining inventory and driving merchandisesales. Other duties as assigned to support O2 Fitness vision andmission.

Qualifications Education/ Experience:

Customer service Experience in a health club or the hospitality industry ispreferred College preferred Current CPR/AED, and First Aid certifications preferredQualities for

Success:

Excellent communication skills Personal passion for the brand Ability to manage multiple priorities, coordinate ongoingprojects, and plans in a fast-paced environment Strong time management and organization skills Extensive knowledge of all club activities and promotions An understanding of health club operations Must be highly motivated

Compensation:

Average pay rate of $20.77 per hour – Bonus opportunities #O2Fitness