Aquatics Pool Manager Position Available In Wake, North Carolina

Aquatics Pool Manager City of Raleigh – 4.0 Raleigh, NC Job Details Part-time $32,240 a year 12 hours ago Qualifications Bilingual CPR Certification Lifeguard Training Management Certified Pool Operator Customer service English Mid-level First Aid Certification Computer skills Cash handling Communication skills Under 1 year Full Job Description Salary $32,240.00 Annually Location Raleigh, NC Job Type Part-Time Job Number 2025-00516 Department PRCR – Recreation Opening Date 05/20/2025 Closing Date 6/10/2025 11:59 PM Eastern Job Description Responsible for ensuring the safety of patrons at aquatic facilities by preventing and responding to emergencies, as well as managing staff responses to such emergencies. This position may entail duties of a lifeguard, cashier, instructor, and/or manager. Conduct regular inspections of the pool and its equipment to ensure its condition is safe and sanitary. Oversee and perform POS register operations, following the City of Raleigh’s cash handling procedures, balancing daily revenues, assisting in answering the telephone, addressing guest requests and comments, and managing admissions, membership sales, and program registrations through various computer applications. Retain information about site amenities, fees, and directions to effectively meet the needs and questions of park patrons, while performing general duties as required. The position involves physical movement and requires work in both indoor and outdoor settings in all types of weather. Responsible for the complete operation and administration of the pool, with a direct report to the full-time Aquatic Facilities Supervisors.

Work Hours and Location:

This position works a combination of night, weekend, and occasional city holiday shifts with flexibility required to provide facility coverage. Hours will vary based on rotations with full time staff and after-hours coverage as needed/assigned. This position may be asked to work at other City of Raleigh Aquatic facilities as needed. Duties and Responsibilities Provide proper surveillance of the facility and patrons. Enforce all aquatic facility policies, rules, and regulations. Ensure the safety of aquatic facility participants, spectators, and staff by recognizing and responding to provide first aid and lifesaving care in case of injury or sudden illness. Report unsafe/unsatisfactory conditions and behaviors to the supervisor. Identify hazardous conditions and eliminate or minimize them to ensure safety. Maintain a clean, neat, and organized pool area. Perform routine custodial care and maintenance of the facility, such as vacuuming, picking up trash, hanging life jackets, etc. Inspects the facility on a daily schedule, places equipment on the pool deck in preparation for daily operations Attends and participates in assigned meetings, trainings, orientations, and evaluations. Exercise regularly to maintain fitness level (strength and endurance) Calls swimmers out of the water during electrical storms and/or torrential rains Keeps water clean by testing, adjusting chemical balance, and maintaining chemical logs. Maintains responsibility for the accurate completion of accident reports Completes the supervisory daily/weekly and other scheduled tasks and ensures subordinate staff satisfactorily complete their daily/weekly and other scheduled tasks. Oversee lifeguard rotations, positioning, and coverage. Oversee the job performance of all staff on duty, including Lifeguards, Cashiers, and Instructors. May assist in the training of new employees. Supervising and evaluating staff performance (based on assignment). Establish and maintain effective relationships with staff and the public, including rule enforcement, tactfully and courteously, with a commitment to superior customer service. Assists users of the aquatic facility by providing information related to regulations and standards of conduct. Assist in managing facility oversight, including opening and closing procedures, cash handling, reporting maintenance issues and safety hazards, and preparing space for programs Be available to lifeguard, cashier, instruct, and/or manage as needed. Retain information about site amenities, fees, and upcoming programs and events to meet the needs of aquatic patrons Manage program registrations & POS in accordance with City cash handling procedures and guidelines. Assist as needed in preparing daily deposits, payroll, activity, and attendance reports, and ensure safety protocols are followed. Remain current in all required certifications and trainings. Including, but not limited to, American Red Cross Lifeguarding, First Aid, CPR, Pool and Hot Tub Association Certified Pool Operator, and Wake County Pool Operator certifications. (once acquired) Operate aquatic facilities according to applicable federal, state, and local laws, codes, and regulations. Responsible for additional similar or like duties as assigned. Typical Qualifications Applicants for this position should be well-rounded, organized, and self-starters. Thorough knowledge and application of aquatic facility management and lifeguarding, surveillance, and rescue techniques. Applicant must understand facility characteristics, rules, policies and procedures. Must be enthusiastic about working with all populations, display personal maturity, have great communication and customer service skills, and have confidence in dealing with conflict resolution. Ability to speak, write, etc., in English fluently. Bilingual ability is helpful but not required. Consistently communicate through multiple devices such as phones, computers, and radios with patrons, co-workers, and supervisory staff. Applicant must have access to reliable transportation to commute to the facility or facilities served. Applicants must be at least 18 years of age to apply and have at least 9 months of experience in the aquatics field. Applicants will reflect the ability to effectively work as part of a team in a fast-paced, active recreational setting. Applicants will demonstrate a concern for and awareness of all established safety protocols for themselves, their colleagues, and the public. Knowledge of or the ability to learn and utilize recreation management software (RecTrac). Training provided by the City of Raleigh. Applicants must be able to demonstrate skills in cash handling, computer applications, and POS register operation, and complete basic math calculations for filing out deposits, timecards, and other paperwork. Applicants must be able to follow written and verbal directions and be able to communicate clearly both verbally and written.

Additional Information Must-have current:

American Red Cross Lifeguarding with CPR/AED for Professional Rescuers and First Aid [American Red Cross preferred; other agencies acceptable upon review ].

Preferred but not required:

National and Wake County Pool Operator Certification is required within 6 months of hire .

American Red Cross Water Safety Instructor, American Red Cross Lifeguard Instructor ADA and Other Requirements :

Positions of this class typically require stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. This position requires full use of arms and legs to operate equipment, climb stairs, and assist with emergencies. This position involves independent physical movement and works in both indoor and outdoor settings in all types of weather. This role requires a significant amount of time in a guest-facing environment. This position requires the ability to perform all skills to the objective that are part of the American Red Cross Lifeguarding course.

Note:

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities, and the Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position. Employer City of Raleigh North Carolina Address 222 W. Hargett St. Raleigh, North Carolina, 27601 Website https://raleighnc.gov