Entertainment & Guest Experiences Manager Position Available In Rutherford, Tennessee

Entertainment & Guest Experiences Manager Happy’s Sports Lounge Murfreesboro, TN Job Details $50,000 – $65,000 a year 1 day ago Qualifications Management Mid-level Bar management POS Leadership Communication skills

Full Job Description About Happy’s Sports Lounge:

Located on the square in downtown Murfreesboro, Happy’s Sports Lounge is a one-of-a-kind entertainment venue that blends sports, nightlife, and social fun. We offer TrackMan indoor golf simulators, duckpin bowling lanes, a full-service bar, live music on weekends, and wall-to-wall sports coverage on dozens of TVs. We’re not just a bar or just a bowling alley, we’re an experience.

Position Summary:

The Entertainment & Guest Experience Manager is a key leadership role responsible for delivering a high-energy, memorable guest experience across our venue, from the golf bays and bowling lanes to the bar and live stage. This person leads the front-of-house team, oversees daily operations, drives entertainment programming, and ensures the vibe and flow of Happy’s matches our brand: energetic, social, and unforgettable.

Compensation:

$50,000 – $65,000

Responsibilities:

Key Responsibilities:

Golf, Bowling, and Sports Lounge Operations Oversee the daily operation of TrackMan golf bays and duckpin bowling lanes Ensure all entertainment areas are set up, clean, and fully functional before each shift Educate guests on how to use the golf and bowling systems while providing stellar service Coordinate group reservations, bay rentals, tournaments, and corporate events Entertainment & Live Music Programming Manage and schedule weekly entertainment, including live music, trivia, DJs, and themed events Work directly with local artists, bands, and vendors to build an exciting weekly entertainment calendar Support marketing initiatives with event planning, logistics, and execution Oversee A/V needs and collaborate with sound engineers and staff to ensure high-quality experiences Guest Experience Leadership Be the face of Happy’s during peak hours, greeting guests, solving issues, and setting the tone Create a consistent, fun, and welcoming atmosphere across the venue Respond to and resolve guest concerns with professionalism and urgency Team Management Lead and manage front-of-house staff, including bartenders, servers, and floor hosts Schedule staff shifts to ensure coverage and high performance across all venue areas Train new team members on systems, service expectations, and venue features Build a culture of teamwork, fun, and professionalism Facility Oversight Conduct daily walkthroughs to ensure everything from the golf bays to the bathrooms are guest-ready Report and coordinate maintenance needs for golf simulators, bowling equipment, A/V systems, etc. Help execute venue-wide events, game days, and special promotions

Qualifications:

2+ years in hospitality or venue management (sports bar, bowling alley, golf lounge, or similar preferred) Experience managing entertainment programming (live music, DJs, special events) Working knowledge of POS systems, booking tools, or golf simulator platforms is a plus Strong leadership and communication skills Passion for guest experience, entertainment, and live sports culture Comfortable working nights, weekends, and during live event hours About Company Located on the square in downtown Murfreesboro, Happy’s Sports Lounge is a one-of-a-kind entertainment venue that blends sports, nightlife, and social fun. We offer TrackMan indoor golf simulators, duckpin bowling lanes, a full-service bar, live music on weekends, and wall-to-wall sports coverage on dozens of TVs. We’re not just a bar or just a bowling alley, we’re an experience.