Promotions Events Specialist Position Available In Montgomery, Alabama

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Wind Creek Casino & Hotel Montgomery
1801 Eddie L. Tullis Road
Montgomery, AL 36117
123 Room Hotel Casino
Managed By Wind Creek Hospitality
Full-Time
Description

Job Overview:

Must be able to work any shift from 8am-11pm (Shift subject to change based on business needs)
The Promotions and Special Events Specialist assists the Promotions and Special Events Manager in the aspect of execution of all promotional and special events for Wind Creek Hospitality Properties.
Purpose
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties And Responsibilities
Assists with the execution of promotions and special events for WCH Properties
Acts as an entertainer and mascot for the property
Assists with coordinating promotions and special events (New Year’s Eve parties and VIP parties etc.) by staffing events, preparing and distributing employee communications, identifying and contacting suitable vendors, placing and tracking equipment and supply purchases and overseeing placement of casino signage
Keeps promotional collateral and Digital Media at the property up to date
Offers excellent guest services based on the 3 Keys and GET
Completes required paperwork and reporting for the promotion winners including winners’ releases and

IRS 1099

forms
Helps to develop new and exciting promotions
Fills in for the Coordinator when they are unavailable
Other duties and responsibilities as assigned
Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)
High School Diploma or GED required or enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Six (6) months Customer Service experience- required
Six (6) months casino experience- preferred
Must pass an interview panel regarding communication skills, guest services skills, and obvious demonstration of a naturally outgoing, friendly, helpful personality and positive attitude (job audition will be required)
Must have excellent organizational skills; strong computer skills with experience in word processing
Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
Excellent interpersonal, customer service and communication required
Must successfully pass job interview, including a guest service audition
Must be able to work independently and as part of a team; Must be able to deal effectively with diverse departments, external vendors and agencies, and have flexibility to work in an ever-changing environment
Ability to work in a fast-paced environment and meet deadlines
Must possess a high level of maturity, dependability, and punctuality
Ability to prioritize and perform multiple tasks and assignments
Must be able to get along well with all levels of the organization and excel in a team oriented environment
Ability to maintain professionalism and composure
Must be able to work various hours as needed including weekends, nights and holidays
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Posted April 18, 2025
19 Wind Creek Casino & Hotel Montgomery
Wind Creek Montgomery has a ‘Beale Street Memphis’ vibe, featuring the acclaimed entertainment of BB King’s Blues Club and his signature Itta Bena restaurant, an upscale dining experience with a southern twist. Its five-story, stylish hotel includes 123 luxury rooms and 11 suites, with a 65,000 square foot casino offering over 2,200 of the most popular electronic games.
As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.
Our Employee Perks and Benefits

• Blue Cross Blue Shield medical plan
• Dental plan
• VSP vision plan
• 401(k) savings plan
• Life and disability insurance
• Paid time off
• Employee dining rooms
• Career training and planning
• Quarterly incentive bonuses
• Employee fitness centers with on-staff trainers
• Not available at every location