Member Engagement And Events Manager Position Available In Brevard, Florida

Description LEAD Brevard is a nonprofit organization serving Brevard County, FL dedicated to community leadership.  Our mission: Working together to strengthen our community by inspiring people to lead. Our vision: to be the trusted leader, connector and catalyst that empowers individuals and organizations to build enduring networks, engage in impactful leadership roles and address community needs through collaboration and innovation. Our values: Leadership, Collaboration and Community Minded Leadership programs enhance the skills and knowledge of emerging citizens and advanced professionals, enabling them to better serve their organizations and communities. The Member Engagement and Events Manager is responsible for the organization’s membership recruitment and retention engagement activities, new member development/sales and the organization’s events including securing event sponsorships. Other key responsibilities include management of the membership database via CRM (NEON) and the IMPACT Brevard platform as a member benefit. This is a nonexempt position and includes a competitive benefit package.  Success looks like implementing recruitment and retention activities in line with LEAD Brevard’s strategic plan that leverages member engagement to strengthen relationships and drive growth. This position ensures ‘best-in-class membership experience, offering high quality service and support. ResponsibilitiesAbility to address details and to engage in member/potential member outreach are both needed to be successful in this role. Strong organizational skills with the ability to effectively prioritize and manage multiple projects simultaneously to meet deadlines and achieve goals.  Professional communication skills, oral and written, supporting a commitment to high quality customer service. Proficiency with Microsoft Office Suite of products, familiarity with CRM/database sales and member systems. Events planning and execution, including requests for support through sponsorships. Collaborate closely with other team members to ensure cohesive and aligned communication efforts. Building Meaningful Connections Increase number and participation rate of LEAD Brevard members and instill pride and connection to LEAD Brevard

• Create a valued system for LEAD Brevard members to access the network and build relationships. Engaging with the Community  Actively communicate the mission, vision, and values of LEAD Brevard
• Maintain and market IMPACT Brevard
• New Member Sales Membership Retention and Engagement (40%) Develop and implement membership ‘touch point’ processes that connect with and engage members during annual membership cycles.

 Support the billing, invoicing and collections processes related to membership and sponsorship via

NEON CRM

platforms. Maintain and update member benefits and explore new options to increase member value, may develop and execute plans to provide LEAD Brevard merchandise.  Identify and compile an ongoing list of exceptional alumni for profiles, articles, and testimonials for inclusion in marketing campaigns. Plan and implement member orientation sessions to engage new members and reconnect with existing members. Promote and manage the IMPACT Brevard platform – Metrics as an example of success

•  # organizations represented in Impact Brevard, # board candidates posted in Impact Brevard, # potential matches identified in Impact Brevard Identify membership prospects, coordinate outreach meetings, and invite membership prospects to events, meetings, and engagement opportunitiesMetrics as an example of success
•  # of LEAD Brevard members/ retention rate – members, # members participating in eventsNet promoter score (by event)
• LEAD Brevard members  Database Management (40%) Data Management, using the CRM maintain accurate and up-to-date records of member/alumni contact information and engagement activities in the database; system & broadcast emails/automation & workflows Metrics and Reporting, track and analyze engagement metrics to assess the effectiveness of communication and engagement strategies.

 Explore features and capabilities of CRM to enhance the membership experience and as a resource for staff Event Support (20%)Provide support with event registrations, event details and onsite coordination support. Assist with communications and outreach with key members & sponsors leading up to and following events Plan, coordinate, and execute alumni events, contributing to networking events such as Conversation + Community, LEAD on The Move and LEAD Before Hours.

Staff with CEO to 40th anniversary of Leadership Brevard Task Force – develop plans for the celebration of the 40th anniversary of Leadership Brevard, including a $40K fundraising strategy with alumni classes. Staff to 2026 Awards Task Force – determine process and implement awards for nonprofit, small and large business of the year for the annual meeting and graduation event May 2026 Staff to Membership and Events – provides on-going leadership education and “connection” opportunities for members & alumni

• (e.

g., Conversation + Community; LEAD on The Move (behind the scenes tours events) and LEAD Before Hours  Requirements These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Bachelor’s degree and/or 2-3 years related nonprofit profit experience preferred; or associate’s degree in related area.  Excellent organization, coordination, initiative, prioritization skills and the ability to work with minimal supervision in an entrepreneurial environment. Strong skills in computer operation, including Microsoft Office Suite 365, Outlook, Microsoft Teams, and digital platforms, CRM (NEON)  Exceptional oral, written, and interpersonal communication skills required to engage with members, potential members, event sponsors and others.  Ability to set goals, meet deadlines, prioritize tasks, and accomplish results, working effectively through a volunteer committee structure to accomplish goals. Collaborator with a high level of enthusiasm and self-motivation Current valid Florida driver’s license and a vehicle with appropriate insurance coverage  May be required to work evenings/early mornings as events require Compensation Compensation range hourly $22.00 to $24.00 commensurate with experience and qualifications; benefits offered include the following:

Annual Leave/PTO 12 Paid Holidays   Medical & Dental Insurance options 401K retirement plan with match Professional development opportunities HR Office Savers is committed to presenting all clients with resumes that promote a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action consulting firm, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected group.