Catering & Events Coordinator – Caribe Royale Orlando Position Available In Orange, Florida

Catering & Events Coordinator – Caribe Royale Orlando Sierra Lodgings Inc 8101 World Center Drive, Orlando, FL 32821 Scope of Position The Catering & Events Coordinator primary responsibility is to assist the Events and Catering Managers in all aspects of events including but not limited to greeting/meeting prospects, scheduling property tours, processing event orders and all other event related issues. Position Requirements Professional demeanor appropriate for a resort environment. Prior experience in Event Management at a resort property preferred. Proven organizational, interpersonal and communication skills. Knowledge of catering and events market is a plus. Detailed oriented, quality focused and resourceful with excellent verbal and written communication skills. Effective planning and organizational skills to implement multiple projects and meet deadlines. Ability to effectively deal with internal and external clients. Responsibilities Provide assistance to Catering and/or Event Managers where necessary, reporting directly to these individuals. Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner Schedule appointments and meet/greet prospects. Assist Managers with correspondence as required. Respond to the needs of clients and customers in a timely manner. Process proposals, contracts, event orders, and mailings etc. Adheres to all standards, policies, and procedures. Support daily distribution of Event Orders, reader boards and change logs. Communicate with third party vendors. Performs other duties assigned by management. Education High School diploma or GED; minimal experience in the event management or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. Skills and Abilities Effectively adjust to changes in work tasks or environment. Develop and sustain productive customer relationships; actively seeking information to understand and address customers’ needs. Develop creative ideas about products and services. Identify and understand concerns and opportunities, using effective approaches for choosing a course of action or developing solutions. Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook). Physical Requirements Able to work in a fast-paced environment. On a continuous basis, sit at a desk for long periods of time in front of a computer screen. Intermittently twist to reach equipment or supplies surrounding desk. Use telephone and computer keyboard daily. Occasionally lift and carry items weighing up to 50 pounds I acknowledge that I have reviewed the Catering & Events Coordinator job description. This is a summary of the main responsibilities for this position. Business demands dictate work hours and schedules. Attendance and timeliness are a requirement of this position. Management retains the discretion to add or change the duties of this position at any time, to meet our guests’ needs. I understand that I must also adhere to the property service standards, as well as grooming and uniform standards specific to this position, always maintaining a neat and clean appearance. I will also adhere to any OSHA (safety) practices and wear any assigned PPE (personal protective equipment) as needed.