MANAGER, EVENT STRATEGY AND EXPERIENCE Position Available In Fulton, Georgia
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Job Description
Manager, Event Strategy and Experience
Atlanta Hawks – Manager
Atlanta
- GA
Event Operations/Management - Project Management
- Client Relations/Customer Service
0
2
days ago In order to be considered for this role, after clicking “Apply Now” above and being redirected, you must fully complete the application process on the follow-up screen.
Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you. At the Atlanta Hawks & State Farm Arena, our team is changing the game when it comes to creating a memorable experience for our fans. As an organization, we rock a bold attitude that focuses on teamwork, authenticity, & innovation. The fans are our passion, and their positive experiences are what propel us to create awesomeness. We work hard and run fast, yet we take the time to appreciate the details in the work we do and celebrate our successes. At the end of the day, we are an entertaining group that strives to do things a little differently and do them well. It also doesn’t hurt that we hold the keys to an amazing brand, a winning basketball organization and a wide variety of events at State Farm Arena. Position Summary
The Hawks & State Farm Arena are seeking an experienced Manager of Event Strategy and Experience (Global Partnerships Vertical) who shares a passion for creating successful events and unique experiences that leave a memorable experience for those that attend. You should love strategizing with other departments and leading the team in planning, designing processes which will be executed against strict timelines; and working well with cross-functional teams in a fast-paced environment. The role will support a centralized event and experience function for Global Partnerships, Membership and other Organizational requests and will standardize how event experiences are created and delivered against our organizational strategy. Within the department, this role will specifically manage strategy and implementation for Global Partnerhips initiatives.
Responsibilities include:
Lead the development of the Global Partnerships [GP} annual strategy for contractual events and experiences in partnership with the GP Activation team on behalf of their partners
Oversee the engagement strategy, creative approach, planning, and execution for events, including day-of-event management
Conceptualize, design, and create engagement opportunities to align with other organizational priorities
Lead development, design, event creation, and communications for all GP events
Provide strategic guidance and consultation for new corporate programs, events, and other experiences
Design recommendations for strategic approach, policies, budget, and creative direction of new events
Developing approach and methods to evaluate and measure event success. Leverage insights in the development of an annual strategy
Influencing and negotiating with internal partners as needed in best interest of the success of the Global Partnerships event and experience strategy
Produce detailed proposals for events, e.g., timelines, venues, suppliers, legal obligations, staffing, and budgets
Ensure insurance, legal, health, and safety obligations are adhered to
Coordinate venue management, caterers, contractors, and equipment hire
Plan room layouts and the entertainment program, scheduling workshops, and demonstrations
Coordinate and oversee event staffing requirements and staff briefing
Complete post-event process and evaluation; including final expenses documention and management of payments, data collection and analysis, production of event recap for event stakeholders, and post-event briefing with interested parties
Requirements:
4-6 years of event management experience
Extensive knowledge managing vendors and partnering with internal business cohorts in supporting operative events
Experience leading a diversity of events, from small or medium-sized networking to large celebrations in the arena, practice facility or at external venues
Strong commitments to making the organization feel like a great place to work for other employees
Demonstrated awareness of event production best practices and trends, as well as experience implementing creative digital event features, is an added advantage
Exceptional communication and presentation skills, both written and verbal
Strong attention-to-detail, self-directed initiative, resourcefulness and drive for innovation
Exceptional time, resource management, and organizational skills
Operational project management skills and experience creating work plans, meeting agendas and other collaboration tools
Strong customer-orientation and proven reputation of collaborative work relationships
Strong influencing and negotiation skills
Exceptional executive presence and ability to cultivate positive relationships with cross-functional partners and executive leaders
Ability to prioritize workload and act with appropriate urgency
Demonstrated proactive commitment in evolving events based on feedback and guidance
Effective, independent decision-making ability
Calm appearance under pressure
Readiness to work outside fixed business hours if necessary (e.g. mornings, evenings, and weekends)
Sense of humor and capacity to succeed in a fast-paced, dynamic organization.