Office Experience and Events Specialist Position Available In Durham, North Carolina

Job Description:

Who We AreBoston Consulting Group partners with leaders inbusiness and society to tackle their most important challenges andcapture their greatest opportunities. BCG was the pioneer inbusiness strategy when it was founded in 1963. Today, we helpclients with total transformation-inspiring complex change,enabling organizations to grow, building competitive advantage, anddriving bottom-line impact. To succeed, organizations must blend digital and humancapabilities. Our diverse, global teams bring deep industry andfunctional expertise and a range of perspectives to spark change.

BCG delivers solutions through leading-edge management consultingalong with technology and design, corporate and digitalventures-and business purpose. We work in a uniquely collaborativemodel across the firm and throughout all levels of the clientorganization, generating results that allow our clients tothrive. What You’ll DoWe are looking for a hospitality & service oriented,team focused and driven individual who thrives in a fast-paced andchallenging environment. Working closely with the Raleigh

• DurhamBusiness Services Team and supporting the Raleigh
• Durham (RDU)Business Management Director (BMD), the Office Experience & EventsSpecialist will 1) support the smooth day-to-day operation andconsistently high level of customer experience for the RDU office,and 2) oversee the strategy and delivery of affiliation events andstaff engagement initiatives.

This role is essential to the cultureof the RDU office and is a high visibility role, working closelywith RDU senior office leadership. The expectation is that thisperson is in-office five days a week, though there is some abilityto work remotely sporadically.

• Key responsibilities of this roleinclude:
• Office Experience
• about 40% of the job
• Working with the Raleigh
• Durham BMD and the Office Experience(OE) team to develop, implement, and project manage initiativesthat improve the office experience for all staff.

Proactivelyidentifying opportunities; applying fresh and creative ideas Working in collaboration with the RDU Business Services Team todeliver a “5 star” experience for anyone who enters the RDU office;specifically, a smooth day-to-day operation and consistently highlevel of customer experience and support for the RDU office. Thisincludes partnering with the OE team on food delivery / cateringfor relevant office meetings / events, snack selection &stocking Working in collaboration with the Business Services Team tocoordinate in-office meetings, ensuring a high level of customerservice and seamless logistical support for every detail includingcatering, room reservation, room set-up, coordination of AV needswith the IT Team A key in-office resource for staff & guests, includingproviding recommendations for the greater Raleigh

• Durham area andgreeting /being a friendly face in the office In partnership with OE team members, acting as point of contactfor vendor relationships as required, including catering,equipment, supplies, maintenance, and other services andproducts Project managing, collaborating, and executing on specialprojects as needed Providing backup to the other members of the Business ServicesTeam as necessary, especially on days with multiple internalevents Maintaining the positive brand of the BCG Raleigh•DurhamofficeEvents•about 60% of the job Driving staff affiliation, morale, and connection by workingclosely with the Raleigh•Durham BMD to strategically plan andexecute office events (both internal and large externalevents) Owning end to end internal RDU events•this means drivinginitial planning (site visits if needed), vendor contracting,managing guest lists, creating communications and day-of executing,all done in close concert with RDU office senior leadership.

Examples of internal events include office-wide happy hours, NewHire welcome parties, cohort specific events (e.g., senior leaderoutings), in office events (e.g., leadership breakfasts), AllStaffs, recruiting events and several other events within the RDUoffice. Note some internal events may be hosted offsite (e.g.,happy hour at a restaurant) Closely partnering with the Raleigh

• Durham BMD and OE team tohelp with day of execution, administrative tasks and logisticsplanning of large external events in RDU such as annual holidayparty, offsites, family days, talent shows, community service days,as well as other external events Partnering with the

NAMR DEI

team and RDU DEI nodes to plan andexecute local event programming for affiliation networks (e.g.,helping Women@BCG diversity network plan for women’s month) Driving event marketing & communication plans, generatingengagement, promoting attendance, preparing guest lists andinvitations, sending confirmations, tracking RSVPs Coordinating office-wide events calendar and communicationsplan Creating event budgets and expenses with high level of detailand accountability Researching and developing relationships with all types ofevent vendors, including caterers, venues, entertainment and more.

Conducting site visits, negotiating preferred pricing, conductingpreliminary contract reviews Measuring staff engagement and event success through surveys,focus groups and other methods What You’ll BringYou’re good at

• Anticipating customer needs and having exceptional attention todetail Envisioning and creating experience that engage and excite Juggling competing priorities, keeping constant sight of theoverall objectives Generating excitement and enthusiasm among your peers andco-workers Estimating and managing budgets, tracking expenses usingExcel Clearly laying your thinking in a format that is easilydigestible (e.

g., PowerPoint) Working through ambiguous situations Collaborating across functions throughout the office Thinking creatively and displaying an interest in the biggerpicture Demonstrating a client service mentality that drives yourbehavior Using good judgment with problem solving handling difficultsituations with poise, understanding and tact, and understandingwhen to consult others or senior leadership for complex or nuanceddecisionsYour qualifications

• A Bachelor’s degree with a minimum of 2 years’ experience in afast-paced environment, ideally within a professional servicescontext Demonstrated ability to motivate individuals and teams toproduce desired outcomes within tight timeframes.

Proven initiativeand follow-up skills, including a strong sense of autonomy Strong change and project management skills. You have clearsystems and composure to deal with multiple tasks at once. You haveexcellent organization skills and a strong attention to detail Excellent communication, analytical, and stakeholder engagementskills Strong Word, Excel, PowerPoint, Slack, OneNote, Trello andother collaboration tools Who You’ll Work WithYou’ll be working within a closely knit teamacross Raleigh

• Durham and the broader Southeast, reporting to theRDU Business Management Director. The broader Raleigh
• DurhamBusiness Management & Operations Team is very collaborative andenjoys learning and mentoring each other.

Your manager will be agreat resource for support and coaching, and will providedevelopmental guidance and support as your grow your career atBCG. Additional infoThis role currently requires 5 days a week in officepresence. This in-office plan allows for critically importantlearning, collaboration and networking with our colleagues.

• –

Compensation Information:

Total compensation for this role includes base salary, annualdiscretionary performance bonus, and a market leading benefitspackage described below.

• At BCG, we are committed to offering acomprehensive benefit program that includes everything ouremployees and their families need to be well and live life to thefullest. We pay the full cost of medical, dental, and visioncoverage for employees
• and their eligible family members.
• That’szero dollars in premiums taken from employee paychecks.
• All ourplans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees,spouses, and children Low $10 (USD) copays for trips to the doctor, urgent carevisits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontiabenefits Vision insurance with coverage for both glasses and contactlenses annually Reimbursement for gym memberships and other fitnessactivities Fully vested retirement contributions made annually, whetheryou contribute or not Generous paid time off including vacation, holidays, and annualoffice closure between Christmas and New Years Paid Parental Leave and other family benefits such as electiveegg freezing, surrogacy, and adoption reimbursement•Employees,spouses, and children are covered at no cost.

Employees share inthe cost of domestic partner coverage. Boston Consulting Group is an Equal Opportunity Employer. Allqualified applicants will receive consideration for employmentwithout regard to race, color, age, religion, sex, sexualorientation, gender identity / expression, national origin,disability, protected veteran status, or any other characteristicprotected under national, provincial, or local law, whereapplicable, and those with criminal histories will be considered ina manner consistent with applicable state and local laws. BCG is an E

• Verify Employer.

for more information onE-Verify.