Crew Member Position Available In Wake, North Carolina
Tallo's Job Summary: The Crew Member position at Culver's in Fuquay-Varina, NC, entails providing exceptional guest service, maintaining cleanliness, and following safety protocols. Candidates must possess strong communication skills, flexibility, and a sense of urgency. Physical abilities to stand, walk, and lift are required. Successful candidates will excel in communication, change management, decision-making, innovation, planning, cooperation, quality of work, and accountability.
Job Description
Crew Member 3.5 3.5 out of 5 stars 1860 Cinema Dr, Fuquay-Varina, NC 27526 Job Summary Provides personalized, exceptional guest service ensuring that every guest who chooses Culvers leaves happy. Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained. Essential Functions Consistently provides excellent guest service and hospitality. Demonstrates proper personal hygiene and food safety practices consistently. Maintains a neat, well-groomed uniformed appearance. Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently. Assists guests with product knowledge and promotional information upon request accurately. Follows company safety standards at all times and looks out for the safety of other team members and guests. Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist. Handles guest comments promptly and courteously. Performs primary position responsibilities timely and accurately. Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished. Performs back-up support accurately and timely after secondary responsibilities are accomplished. Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request. Answers the telephone courteously and professionally, within three rings.
Prepares quality products while maintaining:
portion control and presentation within service goal times. Attends all team member meetings. Qualifications Flexible schedule Reading and writing skills required Communicates with guests, team and management Maintains a sense of urgency Demonstrates trained food safety knowledge. Physical Abilities Stand Constantly Walk Constantly Sit Occasionally Handling Constantly Lift / carry 10 lbs. or less Constantly Lift / carry 11-20 lbs. Constantly Lift / carry 21-50 lbs. Frequently Lift / carry 51-100 lbs. Occasionally Team Member Performance Success Factors
COMMUNICATION
Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
CHANGE MANAGEMENT
Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
DECISION MAKING & PROBLEM SOLVING
Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.
INNOVATION &CREATIVITY
Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
PLANNING
Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
COOPERATION
Supports fellow team members and is cooperative in providing excellent guest service.
QUALITY OF WORK
Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
ACCOUNTABILITY
Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated.
Brand:
Culver’s Address:
1860 Cinema Dr. Fuquay Varina, NC – 27526
Property Description:
771 –
Fuquay-Varina Culver’s Property Number:
771