Guest Experience Associate Position Available In Charleston, South Carolina

Guest Experience Associate Jeff’s Bagel Run 1721 Clements Ferry Road, Charleston, SC 29492 Bake Fresh. Bring Joy. Build Community. Our goal at Jeff’s bagel run is to bake fresh, bring joy, and build community. We started in our founder’s (Jeff) home kitchen in 2019 and have grown to open 13 locations in the across multiple states. Our local franchise operations group, Carolina Bagel Ventures, is aggressively expanding the business, with 5 locations scheduled to open this year and 20 more planned throughout the state. We are currently looking for a Guest Experience Coordinator for our Clements Ferry location who can deliver exceptional guest experience by building personal connections with our guests and coordinate delivering legendary service to our catering and events partners. This personality will be key to how we Bring Joy and Build Community! A great candidate will be personable, outgoing, enthusiastic, and have a heart for hospitality and service. We will train you on the rest! A great candidate will be able to efficiently process orders through a simple point of sale, work at a sometimes fast pace under pressure while all the while focusing on personal connections, and have a strong understanding of what it takes to provide great hospitality to our guests.

Other potential workload:

Whipped cream cheese production, cream cheese scooping, vegetable chopping, inventory count, food prep (bagels), dishes, general cleaning, and front of house service. Responsibilities and Requirements ( don’t worry, we can train you!) :

• General customer service. Customer service is the most important part of the job!
• Running front of house as a team, or individually
• Must be comfortable running a Point of Sale
• Front lobby maintenance (cleanliness and ambiance)
• Providing assistance to other Front of House team members when needed
• Clean and disinfect work area; set-up and break-down work station; cleaning/sanitizing, cash handling, organization, and guest safety
• Responsible for opening store on time
• Shifts may start anywhere from 5-7am
• Weekend availability required Here are the key details of the offer:

Role:

Guest Experience Associate Location:

Clements Ferry Pay:

$18.00 – $21.00 + performance incentives

Targeted Start Date:

May 12, 2025 Reporting to: You will report directly to the General Manager Please note that this position is an hourly, non-exempt role, meaning you will be eligible for overtime pay for hours worked over 40 in a workweek. We will provide you with the necessary training and resources to succeed in this role.

Job Types:

Full-time, Part-time Pay:

$18.00 – $21.00 per hour

Schedule:

10 hour shift 4 hour shift 8 hour shift Day shift Every weekend Monday to Friday Morning shift Rotating weekends Weekends as needed Weekends only Application Question(s): On a scale of 1-10 with 10 being “extremely well”, how would your friends and family rate your ability to establish personal connections with people? We see a large uptick in the number of guests who visit our shop on the weekends (Fri – Sun). Are you able to regularly work most weekends?

Experience:

customer service or guest relations: 2 years (Required) Ability to

Commute:

Charleston, SC 29492 (Required)

Work Location:

In person