Front of House Team Member Position Available In Sevier, Tennessee

Front of House Team Member Mountain of Entertainment Theater 2135 Parkway, Pigeon Forge, TN 37863 Overview We are seeking enthusiastic and dedicated Front of House Team Members to join our dynamic team. In this role, you will be the face of our establishment, providing exceptional customer service and ensuring a welcoming atmosphere for our guests. You will play a crucial part in delivering a memorable dining experience while efficiently managing front-of-house operations. Responsibilities Greet and welcome guests with a friendly demeanor, ensuring they feel valued and appreciated. Take customer orders accurately and efficiently, utilizing the Aloha POS system for processing transactions. Assist with bussing tables, maintaining cleanliness in the dining area, and ensuring a pleasant environment for patrons. Handle cash transactions responsibly, including processing payments and providing change. Engage in upselling menu items to enhance the guest experience and increase sales. Collaborate with kitchen staff to ensure timely food delivery and address any customer inquiries or concerns. Maintain knowledge of menu items, ingredients, and specials to provide informed recommendations to guests. Support team members during busy periods by assisting with food preparation or other tasks as needed. Hold a key to open/close reservations Front Desk Receptionist Skills Strong customer service skills with a passion for creating positive dining experiences. Experience in the food industry or quick service fast food restaurant is preferred. Proficiency in cash handling and basic math skills for accurate transaction processing. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Familiarity with bussing techniques and kitchen operations is a plus. Excellent communication skills to interact effectively with customers and team members. A proactive approach to problem-solving and the ability to adapt to changing situations. Join us as a Front of House Team Member where your contributions will be valued, and your career can flourish in the vibrant world of hospitality!

Job Type:

Part-time Pay:

$16.00 per hour

Benefits:

Employee discount Flexible schedule Paid training

Shift:

10 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift

Work Location:

In person