Slot Technician Position Available In East Baton Rouge, Louisiana
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Job Description
Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company. Looking For Perks? We’ve got you covered! Top industry pay
Tuition Reimbursement
401k with company match
Comprehensive health packages
Personal Time Off
SLOT TECHNICIAN
(SHIFT 2AM TO 10:30AM)
The Slot Technician will be responsible for the maintenance and repair of slot machines in a casino environment. The successful candidate will have experience in troubleshooting and repairing slot machines, as well as knowledge of electronic and mechanical components. The Slot Technician will work closely with other members of the casino team to ensure that all machines are functioning properly and that customers are satisfied with their gaming experience.
ESSENTIAL FUNCTIONS
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
Participate regularly in departmental and company meetings.
Perform routine maintenance on slot machines
Diagnose and repair mechanical and electronic problems with slot machines
Replace faulty parts and components as needed
Test machines to ensure they are functioning properly
Keep accurate records of all repairs and maintenance performed
Communicate with other members of the casino staff to ensure that all machines are functioning properly
Provide excellent customer service to casino patrons
Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel – seek to resolve all situations in a manner that maintains positive guest relationships.
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
Other duties as assigned.
QUALIFICATIONS
High School Diploma/GED, required
Bachelor’s degree, preferred
Previous experience in troubleshooting and repairing slot machines, preferred.
Must be 21 years of age or older
Knowledge of electronic and mechanical components
Must have 10-key experience
Must have strong skills in Microsoft Office Suite, preferably in Excel
Must be able to work Nights, Weekends and Holidays
Able to effectively communicate in English via verbal and written
Must be able to obtain and maintain a state Gaming License
The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
