Host/Hostess Position Available In Montgomery, Alabama
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Job Description
Host/Hostess
VYBZ BRUNCH LLC
Montgomery, AL Job Details Part-time | Full-time $12 – $14 an hour 9 hours ago Benefits Employee discount Flexible schedule Qualifications Hospitality Guest relations Customer service Host/hostess experience POS Organizational skills Guest services Phone etiquette Restaurant experience Communication skills Aloha POS Entry level Full Job Description Overview We are seeking a friendly and organized Host/Hostess to join our team in creating a welcoming atmosphere for our guests. In this role, you will be the first point of contact for visitors, responsible for managing reservations, greeting guests, and ensuring a smooth dining experience. Your excellent communication skills and customer service orientation will help enhance guest relations and contribute to a positive restaurant environment. Responsibilities Greet and welcome guests as they arrive with a warm and friendly demeanor. Manage reservations and seating arrangements efficiently to optimize table turnover. Communicate effectively with guests regarding wait times and dining options. Assist in coordinating the flow of service between the front of house and kitchen staff. Answer phone calls with professionalism, providing information about the restaurant’s menu and services. Utilize Aloha POS system for managing reservations and guest check-ins. Maintain cleanliness and organization of the host stand and waiting area. Provide assistance to guests as needed, ensuring their needs are met promptly. Collaborate with team members to enhance overall guest experience. Qualifications Previous experience in guest services or customer service roles, preferably in a restaurant or hotel setting. Strong communication skills with an emphasis on phone etiquette. Ability to work in a fast-paced environment while maintaining attention to detail. Knowledge of food service operations is a plus. A positive attitude and willingness to help others are essential traits for success in this role. Familiarity with Aloha POS system is advantageous but not required; training will be provided. Join us as we strive to provide exceptional dining experiences for our guests!
Job Types:
Full-time, Part-time Pay:
$12.00 – $14.00 per hour
Benefits:
Employee discount Flexible schedule
Shift:
Day shift Night shift People with a criminal record are encouraged to apply
Work Location:
In person