Guest Services / Host – Fairway Social Bimingham Position Available In Shelby, Alabama

Guest Services / Host – Fairway Social Bimingham Competitive Social Ventures 114 13th St S, Birmingham, AL 35233 Guest Services /

Host Job Descriptions:

Deliver a first in class Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating rentals, reservations, merchandise sales, and game/safety demonstrations. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, score cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Pro Shop area. Brings all areas up to standard. Conducts merchandise inventory during and after shift, if applicable. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing, and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Maintains a favorable working relationship with all other company associates and carries out the Competitive Social Core Values, Mission, and Vision Statements. Passion for pickleball and a thorough understanding of the sport, including rules, and a few techniques. Assist with pickleball equipment selection and able to make recommendations. Willing to play pickleball with our guests during shift if needed.

Requirements:

Work both days, nights and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently.

Who We Are:

Competitive Social Ventures was founded with a vision to create competitive social entertainment brands and supercharge their long-term growth. In an industry positioned for expansion, our partners saw an opportunity to build a company unlike any other, with a family of distinct but complementary brands encouraging play. The uniquely themed entertainment venues are centered around shared experiences, premium food and beverage offerings, and live entertainment. At Competitive Social Ventures, we empower our Associates to embody success by living our

Core Values:

Be social, have a one-team mentality, do the right thing, and grow together. We hope you come to work every day inspired by this purpose and excited to go the extra mile to create an amazing experience for Guests and Associates alike.

Be More Social:

Have More Fun! Social interaction is essential. We believe fun should be a part of everything we do. Always do your best and have some fun here as part of our team. We are One Team. We show up for each other. We are united to deliver the best work for our team, our guests, and our authentic selves. We adopt a humility focused leadership posture in which the “we” always comes before the “me.” By doing so, we work to prevent ego from getting in the way of our goals and other beliefs. Do the Right Thing. We act with integrity and are always honest in our actions. Our commitments will always be guided by an effort to do the right thing. We Grow Together. Our growth knows no bounds. Through collaboration, we push forward together and celebrate both individual and shared goals. As our company grows, we believe we have a moral obligation to develop our teams individually as well. We believe opportunity is endless, and true leadership is seen in a genuine commitment to develop others.

Job Types:

Full-time, Part-time Pay:

$15.30 – $18.33 per hour Expected hours: 16 – 40 per week

Benefits:

Employee discount Flexible schedule

Shift:

Day shift Evening shift Night shift

Work Location:

In person