Head Hostess Position Available In Miami-Dade, Florida

Head Hostess 4.2 4.2 out of 5 stars 1 Ocean Drive, Miami Beach, FL 33139

Location:

Nikki Beach, Miami Beach, FL Company:

Nikki Beach Worldwide About Us:

Nikki Beach is a global lifestyle brand celebrated for its fusion of luxury, food, music, and hospitality. Nikki Beach Miami Beach offers an unparalleled beach club experience, featuring vibrant energy, incredible food, and a stylish ambiance. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their entire experience and ensuring that every visit is memorable.

Position Overview:

We are looking for a friendly, outgoing, and organized Host/Hostess to join our team at Nikki Beach Miami Beach. In this role, you will be responsible for greeting and seating guests, managing reservations, and ensuring the smooth flow of guests into the venue. The ideal candidate will be someone who thrives in a fast-paced, high-energy environment and is passionate about providing exceptional customer service.

Key Responsibilities:

• Greet guests with a warm, friendly, and professional demeanor as they arrive at Nikki Beach.
• Manage reservations, seating arrangements, and guest flow to maximize efficiency.
• Maintain a clean and organized front-of-house area, including the entrance and waiting areas.
• Assist guests with any special requests or inquiries, ensuring a seamless and personalized experience.
• Coordinate with servers, bartenders, and other staff to ensure timely seating and guest service.
• Handle guest complaints or issues promptly and escalate to management when needed.
• Uphold safety and health standards by ensuring the venue remains clean and orderly.
• Provide guests with information about the venue, menu, and daily specials, as well as local recommendations.
• Keep track of guest wait times and ensure proper communication with the team regarding table readiness.
• Assist with the overall operations of the venue, including setting up and breaking down seating areas as needed.

Requirements:

• Must be 21 years or older.
• Previous experience as a host/hostess or in a customer-facing role, preferably in a high-volume or upscale hospitality setting.
• Strong communication skills and the ability to engage with guests in a positive and professional manner.
• Ability to multitask and manage high volumes of guests efficiently.
• Exceptional organizational skills and the ability to work well under pressure.
• Must be able to stand for extended periods (up to 8 hours).
• Ability to remain composed and professional in a fast-paced, high-energy environment.
• Flexibility to work nights, weekends, and holidays as needed.
• Knowledge of the Nikki Beach brand, local area, and restaurant/hospitality industry is a nplus.
• Bilingual (Spanish/English) is a plus.

Why Join Us:

• Competitive pay and benefits package.
• A dynamic, high-energy work environment with opportunities to grow within the

Nikki Beach Brand Job Types:

Full-time, Part-time Pay:

From $25.00 per hour

Shift:

Day shift

Experience:

high volume upscale restaurnat: 1 year (Required)

Language:

English (Required)

Work Location:

In person