Host(Ess)/Greeter, Restaurant Position Available In Miami-Dade, Florida

Host(Ess)/Greeter, Restaurant MCR Hotels – 2.5 Miami, FL Job Details Full-time $14 – $15 an hour 13 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Referral program Qualifications Hospitality Customer service High school diploma or GED Phone etiquette Communication skills Entry level Full Job Description The host/hostess at Hilton Miami Blue Lagoon makes customers feel welcome and provides attentive service from the moment a customer enters the establishment. This person leads guests to their tables, manages reservations, and communicates with front of house staff about when they have a new party in their section. The host/hostess also supports bussers in clearing tables, wiping down menus and organizing silverware. Responsibilities Greeting customers as they walk into the restaurant Helping guests with reservations and guiding them to their table Giving guests accurate wait time estimates and seating them in the waiting area Providing customers with menus and answering any initial questions they may have Optimizing seating at different tables to ensure even workload for wait staff Answering phones and scheduling reservations with large parties Requirements High school diploma or GED Prior customer service experience in the hospitality industry a plus Positive attitude and interpersonal skills Good communication skills and phone etiquette Flexibility working all shifts including days, nights, and weekends Ability to stand for long periods of time Our Company MCR is the 3rd-largest hotel owner-operator in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities . MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. MCR was named one of Fast Company ‘s 10 Most Innovative Travel Companies of 2020 . MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer . For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA What we offer/What’s in it for you? Hotel Discounts Weekly Pay Paid Time Off Retirement Options Referral bonuses Career advancement & upward mobility Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members