HOST Position Available In Orange, Florida
Tallo's Job Summary: The Host is responsible for greeting, seating, and assisting guests, while also serving as a tour guide, communicator, and entertainer. Responsibilities include welcoming guests, maintaining a clean waiting area, providing security, and creating memorable experiences. Qualifications include a high school diploma or GED, the ability to remain calm in a fast-paced environment, and excellent communication skills. Hard Rock International is hiring for this role.
Job Description
Overview The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). Responsibilities Opening doors, where applicable Welcoming and thanking guests Answering questions – accurately and politely Maintaining a clean and organized waiting area Answering the phone Directing guests to areas & restrooms Providing security for co-workers, guests and celebrities Assisting servers, bussers and managers Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc. Assuring the complete satisfaction of each and every guest Creating memorable experiences Entertaining guests to create “Raving fans” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
High School diploma or
GED SKILLS
Remaining calm in a hectic, fast-paced Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. Displaying a positive and outwardly friendly attitude toward guests and co-workers.
PHYSICAL DEMANDS
Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time Ability to sit for extended periods of time Ability to make repeating movements of the arms, hands, and wrists Ability to express or exchange ideas verbally and perceive sound by ear Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds Ability to turn or twist body parts in a circular motion Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment Ability to travel via auto or airplane for long periods of time
ADDITIONAL REQUIREMENTS
Must be at least 19 years old Maintaining a well-groomed appearance (“having a plan”). Following all uniform guidelines Practicing all general safety & sanitation standards Recycling products, where possible Maintaining HRC’s 5 core Values and Mission Statement This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description
Additional Details Closing:
Hard Rock International is an equal opportunity employer. We live our motto
LOVE ALL – SERVE
ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
