Seasonal Host (Winter 2025-26) Position Available In Palm Beach, Florida

Seasonal Host (Winter 2025-26) Carriage House Palm Beach Palm Beach, FL Job Details Full-time $20 an hour 1 hour ago Qualifications Employee relations English Driving Restaurant experience Communication skills Food Handler Certification Entry level Full Job Description

ABOUT THE EMPLOYER

Carriage House Club is a modern conception of a classic English social Club presented with a sophisticated, international elegance, luxury and an overlay of wit and whimsy that is a signature of both Palm Beach and English Club style.

JOB SUMMARY

Hosts are responsible to courteously greet and escort members and guests to tables and assist in seating, ensuring the club’s standards of service. They will maintain the reservation system with accuracy. The Hosts are stylish and courteous, as they are the first impression for the club. Hosts assist in monitoring the needs and all phases of the operation and demonstrates a high level of teamwork. They must have a presence on the floor to direct efficiently the guests. The hosts are smiley, perfectly well-mannered and provide a warmth welcome. Communication is very important to this position.

ESSENTIAL JOB FUNCTIONS

Greet members/guests cordially and efficiently and in accordance with standards Able to explain and/or get answers to member/guest questions on offerings Answer telephone courteously and efficiently as specified in departmental standards. Take, record, and confirm restaurant reservations/cancellations as specified in departmental standards and maintain reservation book. Be uptoupdate on all club events, news, changes. Always maintain positive guest relations. Greet and acknowledge all arriving guests. Escort guests to tables and assist in seating at tables; present menus and extend congenialities in accordance with department guidelines. Is aware and can communicate the policies and procedures set up for the members of the club Anticipate guest needs and respond promptly. Communicate V.I.P. arrivals and special requests to designated personnel for follow up. Monitor and ensure that all aspects of service conform to departmental standards. Notify respective personnel for problems to be corrected. Maintain complete knowledge of all menu items, specials, liquor brands, beers, and nonalcoholic selections available in the restaurant.

Maintain complete knowledge of:

o Scheduled daily activities Daily house-count. oClub extension numbers. Radios carried by club personnel. oHours of operation of each outlet, ambiance, and menu selections Features and services provided by the club Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving. Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation and dress code of the restaurant. Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended. Maintain complete knowledge and comply with all departmental policies and service procedures. Prepare station chart and assign stations to staff following departmental procedures. Set up hostess station with necessary supplies; always maintain cleanliness. Report shortages to Supervisor. Inspect the condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine lists as changes occur. Assist in preparing the restaurant for service and always maintaining the cleanliness of the room. Keep menus neatly stacked, sanitized and easily accessible Inspect the restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; always maintain cleanliness. Inspect tables and stations, ensuring that all set ups meet the department standards. Check throughout meal period. Relay deficiencies to respective personnel and follow up on corrections. Guide the Servers, Assistants and Food Runners in table setup needs to ensure optimum service to guests. Coordinate with staff about available seating options Provide accurate wait times and monitor waiting list Notify direct supervisor when applicable to assist in monitoring and maintaining the inventory of supplies Communicate effectively and courteously with members, coworkers Manage the work environment with compliance cleanliness standards Notify direct supervisor when applicable to assist in monitoring and maintaining the inventory of supplies. Extend courteous departures as guests leave the restaurant. Performs opening and closing procedures including but not limited to the setup and break down of stations, sidework, clearing tables and resetting tables Ensure tables are cleaned and reset according to standards. Complete closing duties as assigned. Oversee and check completion of staff’s closing duties. Participate in teamwork and assist other departments when needed Check the quality of the final servings and resolve any issues Work diligently to achieve outstanding service quality Performs other duties as assigned by supervisor/manager

ESSENTIAL COMPETENCIES AND REQUIREMENTS

Excellent interpersonal and communication skills Ability to maintain a positive and professional demeanor under pressure Keen awareness of entire floor and stations Has an upbeat, energetic, authentic, and professional attitude Works as a team player, helps other members of the staff Must be able to multitask and work in a face paced team environment Able to work varied shifts and flexible schedules Strong organizational and verbal communication skills Excellent guest and employee relations skills Ability to satisfactorily communicate in jobrelated English. Able to lift and carry containers and equipment weighing 50 lbs. Able to reach various levels ranging from overhead to the floor Able to work in environments with extreme temperatures Minimum of 18 years of age to serve alcoholic beverages. Certification and/or previous training in liquor, wine, and food service. Food handling certificate. Certification in C.P.R. is recommended.

NOTE:

Wages are based on hourly rate + gratuity About Carriage House Palm Beach Carriage House Club is a modern conception of a classic English social Club presented with a sophisticated, international elegance, luxury and an overlay of wit and whimsy that is a signature of both Palm Beach and English Club style.