Member Experience Associate Position Available In Fulton, Georgia

Member Experience Associate Marcus Jewish Community Center Of Atl Atlanta, GA Job Details Part-time Estimated:

$25.7K – $30.1K a year 9 hours ago Qualifications Microsoft Office Conflict management Guest services Entry level Full Job Description Member Experience Associate Part Time 15-29 hours/week Morning shifts: Monday-Thursday, 5:15am-10am, Friday, 5:15am-12pm We’re looking for a cheerful and reliable problem-solver to join our team as our morning Member Experience Associate! In this role, you’ll be the face (and voice!) of the MJCCA, greeting guests, answering calls, resolving member problems, and keeping things running smoothly at the front desk. If you love being organized, helpful, and the reason someone walks away with a smile, this job is calling your name!

Responsibilities:

Greet guests with a warm smile and a friendly hello as they arrive and leave. Show off your excellent guest service skills, both in-person and over the phone, making every interaction a memorable one. Provide basic information about classes, events, schedules, and services offered at the center. Assist members with making reservations through our mobile app. Assist with visitor inquiries and provide information about our awesome facilities. Follow appropriate procedures for checking-in guests, taking payment as needed. Various clerical tasks, such as logging deliveries and inputting member information into the CRM system. Identify emergencies, incidents, etc., and follow appropriate procedures to resolve any issues. Work collaboratively with the Manager of Member Experience to assist in projects and identify areas of need.

Qualifications:

Excellent interpersonal skills to make each interaction memorable and helpful. Proficiency with Microsoft Office applications and a willingness to learn new systems. Strong executive functioning skills; multitasking and prioritizing while maintaining attention to detail. Strong conflict resolution skills.