Host/Hostess – Unicoi State Park & Lodge Position Available In White, Georgia
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Job Description
Host/Hostess – Unicoi State Park & Lodge 2.7 2.7 out of 5 stars 1788 Highway 356, Helen, GA 30545
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Job Summary:
- Under the direct supervision of the F&B Director, this position coordinates activities of dining room personnel to provide fast and courteous service to patrons of Unicoi State Park & Lodge.
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Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Hours/days:
- Typically Thursday, Friday and Saturday with varying hours from 3:00PM – 10:00PM. Holiday flexibility is appreciated.
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Responsibilities:
- Schedules dining reservations and arranges parties or special services for diners.
Greets guests, escorts them to tables, and provides menus. Adjusts complaints of patrons. Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Trains dining room employees in proper service etiquette. Schedules work hours and keeps time records of dining room workers. Assists in planning menus. Prepares beverages and expedites food orders. Collects payment from customers. Totals receipts, at the end of the shift, to verify sales and clears the cash register.
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Competencies:
- To perform the job successfully, an individual should demonstrate the following competencies: Customer Service Interpersonal Skills Teamwork Ethics Professionalism Quality Quantity Adaptability Attendance/Punctuality Dependability Initiative
- Education and/or
Experience:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.