Host Position Available In Orleans, Louisiana

Host Hotel Peter and Paul 2317 Burgundy Street, New Orleans, LA 70117 The Elysian Bar Restaurant, nestled within the historic Hotel Peter and Paul, seeks an enthusiastic and experienced Lead Host to join our dynamic team. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm welcome and ensuring seamless seating arrangements to enhance their dining experience. The Elysian Bar also features a café that serves coffee and pastries in the morning, adding to the diverse and vibrant atmosphere.

Responsibilities:

Greet guests as they arrive at the restaurant with a friendly and welcoming demeanor. Manage the seating and reservation process efficiently, ensuring guests are seated promptly and according to their preferences. Maintain a tidy and organized lobby and waiting area. Assist guests with inquiries regarding menu, dining options, and hotel facilities. Coordinate with servers, bussers, and kitchen staff to ensure smooth operations and guest satisfaction. Monitor dining room capacity and anticipate guests’ needs to manage waiting lists and reservations effectively. Handle phone calls and inquiries regarding reservations and general restaurant information. Uphold a high standard of cleanliness and organization in the host/hostess station and surrounding areas. Collaborate with the restaurant management team to handle guest issues or concerns promptly and professionally. Adhere to all hotel and restaurant safety and sanitation policies.

Requirements:

Previous experience as a host/hostess or in a customer service role, preferably in a restaurant or hotel environment. Excellent communication and interpersonal skills, with a knack for providing exceptional hospitality. Ability to work well under pressure and in a fast-paced environment. Strong organizational skills and attention to detail. Knowledge of reservation systems and basic computer skills. Flexibility to work evenings, weekends, and holidays as needed. A professional appearance and demeanor.

Preferred Qualifications:

Knowledge of local attractions and amenities to assist guests with recommendations. Multilingual abilities are advantageous. Certification in food handling and safety (e.g., ServSafe) is a plus. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

Who we are:

Ash designs, develops, owns, and operates a very special collection of properties that seek to create a more inspired world. Honing in on the spirit of a place, Ash sees what’s there and what wants to be, and then creates space for new stories to unfold. More about the Property ASH Hotels, in partnership with local developer Nathalie Jordi, acquired a historic development site in the Marigny neighborhood of New Orleans. The site consists of existing church, rectory, convent, and school buildings. Through a strategic rehabilitation ASH is currently redeveloping and repositioning the underutilized and vacant city landmark into a 71-key hotel and community space, creating significant value for both the immediate neighborhood and greater region. The 2317 Burgundy Street complex (typically referred to as the St. Peter and Paul Church and School campus) is comprised of four separate historic structures, totaling approximately 50,000 square feet with an additional 28,000 square feet of landscaping, parking and open space. The Marigny neighborhood begins one block downriver from the French Quarter. (The site itself is six blocks from this border.) The neighborhood was designated a historic district in 1978, and is celebrated for its Creole and Classic Revival cottages as well as its traditional Shotgun houses. Its distinctive architecture, eclectic restaurants and European influences have continuously drawn artists to both live and work there, and its location just across Esplanade Street from the French Quarter has established it as a tourist destination for decades.

Job Type:

Full-time Pay:

From $12.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift Evening shift Morning shift People with a criminal record are encouraged to apply

Experience:

Host/hostess:

2 years (Required) Ability to

Commute:

New Orleans, LA 70117 (Required) Ability to

Relocate:

New Orleans, LA 70117: Relocate before starting work (Required)

Work Location:

In person