Dining Room Hostess/Host Position Available In Middlesex, Massachusetts

Dining Room Hostess/Host Chick-fil-A | Green Mountain

LLC – 3.8

Marlborough, MA Job Details Part-time | Full-time From $15 an hour 17 hours ago Qualifications Customer service No experience needed Entry level Under 1 year Full Job Description As a Dining Room Host at Chick-fil-A, you will be the friendly face that creates an inviting and warm atmosphere for our guests. In addition to maintaining a welcoming dining environment, you will assist with cashiering & running food when needed while ensuring our guests are having an enjoyable dining experience. This role requires excellent customer service skills, a positive attitude, and a strong sense of teamwork.

Key Responsibilities Guest Relations:

Greet and welcome guests as they enter the dining area with a friendly and positive attitude Answer any questions guests may have about the menu Ensure that dining room is clean and organized Address guest concerns and resolve issues promptly to ensure customer satisfaction Check-in with the guest throughout their meal; Offer them a refresh or freshly ground pepper

Cashiering:

Assist with taking orders at the front counter as needed. Operate the cash register, process payments, handle cash, credit, and mobile orders. Provide guests with accurate receipts and ensure smooth order transactions.

Food Running:

Deliver food orders to the appropriate table/guest in a timely and courteous manner. Ensure that all food is served correctly, fresh, and in accordance with Chick-fil-A standards.

Dining Room Maintenance:

Monitor the dining area to ensure cleanliness, including clearing tables and resetting for the next guest. Refill condiments, napkins, straws, and other dining room essentials as needed. Maintain an organized and tidy front-of-house area. Take out the trash

Maintain Restroom Cleanliness Team Collaboration:

Work with kitchen staff, cashiers, and managers to ensure smooth service flow during peak hours. Assist fellow team members in completing tasks to meet service goals.

REQUIREMENTS

Great work Ethic Amazing Customer Service Attention to Detail Chick-fil-A may be best known for serving a mean chicken sandwich, hot waffle fries and that oh-so-delicious Chick-fil-A Sauce, but our restaurants are also known for another secret sauce: our friendly team members. Maybe they’re happy because of easy access to chicken nuggets, or maybe it’s because they simply love serving customers. We are audacious enough to believe that a restaurant filled with exceptional, passionate team members committed to serving others can make our community a better place to live. If you like the sound of that we’d love to meet you. Chick-fil-A Culture- Spend some time behind the counter in any Chick-fil-A restaurant, and you’re guaranteed to hear laughter, good-natured ribbing and lots of encouragement. Because the culture is one of support and camaraderie, many Chick-fil-A team members make friends for life! At Chick-fil-A, your role is more than just a job, it’s an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. You will work in a nurturing environment where you will learn valuable business and people skills. • It’s a Great Place to Work – At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.