Host/Hostess Position Available In Hancock, Mississippi
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Job Description
Host/Hostess 200 North Beach Restaurant & Bar 200 N. Beach Boulevard, Bay Saint Louis, MS 39520 Overview We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your ability to communicate effectively and manage guest relations will be key to your success in this position. Responsibilities Greet guests warmly upon arrival and escort them to their tables. Manage reservations and seating arrangements efficiently to optimize restaurant flow. Provide menus and inform guests of daily specials or promotions. Answer phone calls with professionalism, assisting with inquiries and reservations. Maintain a clean and organized front-of-house area, ensuring a welcoming environment. Collaborate with the waitstaff to ensure timely service and guest satisfaction. Handle guest complaints or concerns with empathy and professionalism, escalating issues as necessary. Assist in training new hosts/hostesses as needed. Skills Strong customer service skills with a focus on guest relations and hospitality. Excellent phone etiquette for handling reservations and inquiries. Previous experience in food service or restaurant environments is preferred. Familiarity with Toast POS system is a plus but not required. Ability to communicate clearly and effectively with both guests and team members. A positive attitude and the ability to work well under pressure in a fast-paced environment. Join us as we strive to provide an unforgettable dining experience for our guests!
Job Type:
Part-time Pay:
$10.00 – $12.00 per hour Expected hours: 25 – 35 per week
Benefits:
Employee discount Flexible schedule Health insurance
Shift:
Evening shift
Work Location:
In person