Upscale Restaurant Front Desk Position Available In Nassau, New York

Upscale Restaurant Front Desk WHrestaurantsgroup Syosset, NY 11791 Job Summary We are seeking a dedicated and professional Restaurant Front Desk to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Responsibilities Greet and assist guests upon arrival, providing a warm and friendly welcome. Manage front desk operations, including check-ins and check-outs, ensuring accuracy in guest accounts. Handle guest inquiries and resolve issues promptly and effectively. Maintain an organized front desk area, ensuring all materials are stocked and readily available. Process reservations and cancellations using the hotel management software. Collaborate with other departments to ensure seamless guest experiences. Perform administrative tasks such as filing, data entry, and managing correspondence. Uphold office management standards by maintaining cleanliness and order at the front desk. Experience Previous experience as a Reception or in a similar customer service role is preferred. Strong time management skills with the ability to prioritize tasks effectively. Bilingual abilities are a plus, enhancing communication with diverse guests. Proficient computer literacy skills; familiarity with hotel management software is advantageous. Excellent organizational skills to manage multiple responsibilities efficiently. Experience in administrative roles or as a personal assistant is beneficial but not required.

Job Type:

Full-time Pay:

$18.00 – $21.00 per hour Expected hours: 30 – 45 per week

Benefits:

Employee discount Flexible schedule

Schedule:

8 hour shift Every weekend Rotating weekends Weekends as needed Ability to

Commute:

Syosset, NY 11791 (Required)

Work Location:

In person