Host Position Available In Knox, Tennessee
Tallo's Job Summary: A Host/Hostess at Denny's in Knoxville, TN, greets guests warmly, seats them, takes orders, handles payments, and ensures overall guest satisfaction. This role requires friendly, engaging customer service, efficient organization, and teamwork. Responsibilities include seating guests, taking to-go orders, and resolving customer complaints promptly. Join our team to create a welcoming dining experience for our guests.
Job Description
Host 3.4 3.4 out of 5 stars 810 North Watt Road, Knoxville, TN 37932 A Host/Hostess at Denny’s plays a special role for our guests. You are often their first impression and last impression, and we count on you to sincerely make them feel at home every time! The Host or Hostess greets guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive dining experience. A Denny’s Host or Hostess has a “Guests First” attitude, engaging in friendly conversation with guests as you perform duties such as: Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., highchairs, special menus. Seats customers at tables/booths appropriate for their needs and those of the restaurant and introduces feature of the day. Assisting with beverages Providing total guest satisfaction. Cleaning, completing side work, and organizing supplies as needed. Willingly assisting other team members without being asked. Collects payment from customers immediately, in accordance with established cash handling procedures, inquiries about food/service satisfaction and handles customer complaints/suggestions appropriately. Keeps hostess area stocked and clean, e.g., to-go items and bakery products. Handles incoming telephone calls immediately and takes to go orders as appropriate. Maintains proper supply of clean menus. Periodically supplies customers with initial beverage suggestions and provides beverage order and refills. Assists service personnel in clearing and setting tables. Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received. This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.
Brand:
Denny’s Address:
810 N. Watt Road Knoxville, TN – 37932
Property Description:
8577 (FJ)
Knoxville Property Number:
8577
