Fine Dining Host at the Heirloom Room Creekside Restaurant Restaurant & Bar – Gatlinburg Position Available In Sevier, Tennessee
Tallo's Job Summary: The Fine Dining Host at the Heirloom Room Creekside Restaurant Restaurant & Bar in Gatlinburg is responsible for greeting and seating guests, maintaining a clean environment, and ensuring positive guest experiences. The role requires strong communication skills, attention to detail, and the ability to work well in a team. Benefits include health insurance, discounted vision and dental insurance, paid time off, sick pay, and daily pay with ZayZoon.
Job Description
Job Summary:
The role of Host/Hostess is responsible for being an upbeat and kind presence to greet guests when they enter our organization. It is key for the Host/Hostess to remain positive and courteous with each and every guest while welcoming and escorting them to the appropriate location/table.
Specific Responsibilities:
Courteously greet and escort guests to tables and assist in seating. Assist in preparing the restaurant for service and always maintaining the cleanliness of the room Maintain positive guest relations at all times Be familiar with the menus of the restaurant and be able to highlight items for guest Maintain complete knowledge of table and seat numbers, proper table set ups Guide servers and bus persons in table set-up Be aware of wait times and notify the guests during busy times Extend courteous departures as guest leave to ensure the guest had a pleasant dining experience Complete closing duties as assigned Restock supplies Check with kitchen to verify menu items are readily available Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow All other duties as assigned Reports to:
General Manager or Food & Beverage Manager Optimum Attributes:
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs Ability to read, write, speak, and communicate in basic English preferred Experience in customer service is strongly preferred Detail-oriented and thorough. Ability to remain discreet and respect the privacy of guests. Ability to perform consistent work to the highest of standards. Customer service skills and ability to be friendly sometimes while doing other tasks Verbal communication skills Ability to operate various operating systems Ability to solve issues independently Ability to work as a team Ability to memorize and describe menu items Decision making skills
Benefits:
Health InsuranceDiscounted Vision and Dental InsuranceDiscounted Hotel RoomsPaid Time off / Vacation PaySick PayDaily Pay with ZayZoon
