Reservation Agent | Guest Services Position Available In Baldwin, Alabama

Reservation Agent | Guest Services 3.8 3.8 out of 5 stars 23525 Perdido Beach Boulevard, Orange Beach, AL 36561 Reservation Agent/Guest Services, 2nd Shift/Full-Time (Orange Beach, AL) Are you ready to bring your energy, warmth and attention to detail to a dynamic and growing company? We’re a thriving Vacation Rental Management company expanding across the breathtaking Beaches of Alabama and the Florida Gulf Coast – and we want YOU to be a part of our journey! If you thrive in a fast-paced environment and love making people feel welcome, then you might be exactly who we’re looking for to join our dynamic and exciting workplace—where creativity, service, and excellence are celebrated, and opportunities for growth and learning abound.

What Makes This Opportunity Amazing:

• Be the

Face of Our Company:

Greet guests, owners, and vendors with a smile. Answer phones, assist with reservations, and deliver top-tier service that keeps guests coming back.

Grow With Us:

As our company expands, so do your opportunities. We offer a fun, professional, and creative workplace where you can develop your skills and grow your career.

Earn What You Deserve:

Competitive pay ranging from $17-$20 per hour, based on experience and skills, along with benefits that support your well-being. Are you?:

• Courteous, friendly, and professional with excellent communication skills
• Self-motivated, dependable, and detail-oriented
• Passionate about creating memorable guest experiences
• A team player who enjoys helping others succeed Join a company where your contributions truly matter — and where the sun, sand, and Southern hospitality are part of everyday life.

If you’re excited to deliver 5-star service to guests, homeowners, and your team, we’d love to hear from you! Apply today and become part of something special on the coast! Benefits Package Above average salaries PTO Paid Time Off Health / Dental / Visions Insurance 401K Savings Plan Team member discount Requirements | Ideal candidate will have the following skills: Outgoing, hospitality-focused, friendly, self- starting personality to assist guests Team player, have an energetic personality, professional appearance, enjoy people Excellent written and verbal skills along with strong computer skills, research ability One year customer service experience Stable work history Must take Pre-Employment surveys (5-7 minutes each) Must pass criminal background check and drug test

Roles and Responsibility:

Greet and Welcome guests to our office Answer telephone calls and emails in a clear and professional manner Assist guests with all guests’ services Assist customers with questions regarding their existing reservations Must be flexible in response to the needs of Guests and Owners to quickly provide information that includes: Driving directions, Arrival instructions, door lock codes and purchase of parking passes, etc. Strong ability to multi-task and pay attention to detail Deliver the highest standard of service to all customers Display effective computer literacy and be familiar with MS Office software (Outlook, Word, Excel) Must know how to research answers in company property management software to answer questions asked Possess a positive and upbeat attitude at all times Professional customer service nature Exceptional verbal and written communication skills Desire to be part of high growth, fast paced business