Front Desk Associate Position Available In Escambia, Alabama
Tallo's Job Summary: Join our team at Hampton Inn Atmore as a Front Desk Associate, providing exceptional guest experiences. Greet guests, handle inquiries, process payments, and collaborate with staff to ensure satisfaction. Strong communication and customer service skills required. Full-time position with pay starting at $11.00 per hour. Apply now to be part of creating memorable stays for our guests.
Job Description
Front Desk Associate Hampton Inn Atmore 45 Rivercane Boulevard West, Atmore, AL 36502
Job Overview:
We are seeking a skilled Front Desk Agent to join our team in providing exceptional guest experiences at our hotel. The ideal candidate will have a passion for hospitality and excellent customer service skills.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Assist guests with reservations and bookings
- Manage phone calls and reservations
- Process payments and maintain guest accounts
- Resolve guest complaints promptly and efficiently
- Collaborate with other hotel staff to ensure guest satisfaction
Skills:
- Excellent communication skills, both verbal and written
- Strong customer service orientation
- Proficiency in using phone systems and hotel software
- Ability to multitask and prioritize tasks effectively
- Bilingual skills are a plus
- Previous experience in a front desk or hospitality role preferred
- Knowledge of night audit procedures is advantageous If you are passionate about delivering outstanding guest service in a fast-paced environment, we would love to hear from you.
Join our team and be part of creating memorable experiences for our guests.
Job Type:
Full-time Pay:
$11.00
- $13.
00 per hour
Work Location:
In person
