Front Desk Agent Position Available In Madison, Alabama
Tallo's Job Summary: Hotel Front Desk Agent needed at YEDLA LLC in Huntsville, AL. This part-time role offers an estimated annual salary of $25.5K - $29.2K. Responsibilities include registering guests, managing reservations, and providing information about rooms and amenities. Ideal candidates have customer service skills and hotel industry experience. Join us in creating a pleasant stay for our guests by applying now.
Job Description
Front Desk Agent
YEDLA LLC – 3.7
Huntsville, AL Job Details Part-time Estimated:
$25.5K – $29.2K a year 2 days ago Qualifications Customer service Hotel experience Entry level Full Job Description Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we?d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
DUTIES & RESPONSIBILITIES
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients? complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests? needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments
