Passionate Experience Creator Position Available In Madison, Alabama

Passionate Experience Creator AC Hotel Huntsville Downtown (Marriott)

• 4.

0 Huntsville, AL Job Details Part-time | Full-time From $14 an hour 1 day ago Benefits 401(k) matching Qualifications Bilingual Hospitality Multilingual Customer service Driver’s License Front desk Guest services Phone etiquette Communication skills Entry level Full Job Description Overview We are seeking a Guest Service Agent to join our team at our prestigious downtown hotel. The ideal candidate will have a passion for hospitality and providing exceptional experiences for our guests. Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out of the hotel efficiently
• Handle guest inquiries and provide information about hotel services, facilities, and local attractions
• Assist guests with reservations, requests, and complaints
• Manage phone calls and reservations with proper phone etiquette
• Process payments and maintain guest accounts
• Collaborate with other hotel staff to ensure guest satisfaction
• Anticipate Guest needs
• Focus on delighting every guest Skills
• Strong customer service skills with a focus on hospitality
• Excellent communication skills, both verbal and written
• Proficiency in using front desk software and office equipment
• Ability to multitask in a fast-paced environment
• Knowledge of

FOSSE PMS

is a plus

• Fluency in multiple languages is an advantage for better guest services

Job Types:

Full-time, Part-time Pay:

From $14.00 per hour Expected hours: 16

• 40 per week

Benefits:

401(k) matching

Shift:

4 hour shift 8 hour shift Day shift Evening shift Morning shift Ability to

Commute:

Huntsville, AL 35801 (Required) Ability to

Relocate:

Huntsville, AL 35801: Relocate before starting work (Preferred)

Work Location:

In person