Front Desk Agent Position Available In Mobile, Alabama
Tallo's Job Summary: Join our team as a Front Desk Agent at Labor Resources LLC in Mobile, AL. This role involves greeting guests, managing check-in/check-out procedures, handling inquiries, and resolving guest issues. Strong communication skills and previous customer service experience are required. Bilingual abilities and familiarity with hotel management software are a plus. The pay ranges from $10.00 to $11.00 per hour for full-time or part-time positions, with an expected 40 hours per week.
Job Description
Front Desk Agent Labor Resources LLC Mobile, AL 36608 Job Summary We are seeking a dedicated and friendly Front Desk Agent to join our team at a premier resort. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills and the ability to manage multiple tasks efficiently while maintaining a professional demeanor. Duties Greet guests upon arrival with a warm and friendly attitude. Manage check-in and check-out procedures, ensuring accuracy in guest accounts. Handle guest inquiries and provide information about hotel services, amenities, and local attractions. Maintain an organized front desk area, including managing phone systems and reservations. Assist with guest services, including handling requests for special accommodations or services. Resolve guest complaints and issues promptly, ensuring guest satisfaction. Collaborate with other departments to ensure seamless service delivery. Maintain accurate records of guest interactions and transactions. Skills Proficient in phone etiquette and handling phone systems effectively. Strong background in customer service, preferably within a resort or hotel environment. Excellent communication skills, both verbal and written, with an emphasis on guest relations. Bilingual or multilingual abilities are highly desirable to accommodate diverse guests. Familiarity with hotel management software is a plus. Ability to work well under pressure while maintaining attention to detail. Strong problem-solving skills and the ability to think on your feet. Join our team as a Front Desk Agent where you can make a lasting impression on our guests while enhancing your career in the hospitality industry!
Job Types:
Full-time, Part-time Pay:
$10.00 – $11.00 per hour Expected hours: 40 per week
Schedule:
8 hour shift Day shift Evening shift Holidays Morning shift Night shift Overnight shift
Work Location:
In person
