Front Desk Agent Evening Shift Position Available In Mobile, Alabama

Front Desk Agent Evening Shift Malaga Inn – 2.6 Mobile, AL Job Details Part-time | Full-time $13.34 – $14.13 an hour 1 day ago Benefits Paid time off Qualifications Hospitality Guest relations Multilingual Customer service Computer literacy Guest services experience (1-2 years) English Host/hostess experience Administrative experience Driver’s License Front desk experience (1-2 years) QuickBooks Data entry Organizational skills Front desk Computer skills Guest services Communication skills Hotel experience Entry level Full Job Description Job Summary We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Duties Greet guests warmly upon arrival and assist with check-in and check-out procedures. Manage phone systems, responding to inquiries and directing calls as needed. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Handle administrative duties including filing, scheduling appointments, and managing office supplies. Provide information about hotel services, local attractions, and answer any guest questions or concerns. Assist with billing inquiries and process payments using QuickBooks or similar software. Collaborate with other departments to ensure a seamless guest experience. Maintain a clean and organized front desk area to create a welcoming atmosphere. Requirements Proven experience in customer service or administrative roles is preferred. Strong computer literacy with proficiency in office management software, including QuickBooks. Excellent organizational skills with the ability to multitask effectively. Familiarity with phone systems and data entry processes. Strong communication skills, both verbal and written, to interact professionally with guests and team members. Ability to work flexible hours, including evenings and weekends as needed. A proactive approach to problem-solving and a commitment to providing outstanding service. Join our team as a Front Desk Agent where you will play a vital role in creating memorable experiences for our guests while ensuring smooth operations at the front desk!

Job Types:

Full-time, Part-time Pay:

$13.34 – $14.13 per hour Expected hours: 40 per week

Benefits:

Paid time off

Schedule:

8 hour shift Evening shift

Work Location:

In person