Full Time Front Desk Agent Open Availability Position Available In Montgomery, Alabama
Tallo's Job Summary: As a Full Time Front Desk Agent with open availability in Montgomery, AL, you will be responsible for ensuring smooth guest arrival and departure procedures, maintaining high hospitality standards, and handling room assignments based on various factors. PCH Hotels & Resorts offers benefits such as tuition reimbursement and discounts, fostering a culture of excellence and genuine care for guests.
Job Description
Full Time Front Desk Agent Open Availability 3.4 3.4 out of 5 stars Montgomery, AL 36104 As a member of our hospitality team, the primary responsibility of a Front Desk Agent is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. This role is responsible for verifying the accuracy of room blocks, pre-registration, and pre-assignment of rooms, and properly assigning rooms based on room location, rate, guaranteed room types, IHG Reward Members, or group status. Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere. Knowledgeably respond to guest inquiries about hotel services, local amenities, entertainment options, and travel directions, providing helpful recommendations. Handle future and same-day reservations efficiently, accommodating walk-in guests with professionalism and attention to detail. PCH Hotels & Resorts is a company that puts people first!
Benefit offerings include:
Tuition Reimbursement Hotel and Spa discounts Discounted golf throughout
Alabama Our Culture:
Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections, and traditions through generations of storytellers. PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
