Hotel Front Desk Clerk Position Available In Montgomery, Alabama
Tallo's Job Summary: Join CIRG INDUSTRY, LLC in Montgomery, AL, as a full-time Hotel Front Desk Clerk, offering $12-$13 per hour. The role involves greeting guests, managing check-in/check-out, handling inquiries, and collaborating with staff to ensure guest satisfaction. Ideal candidates have strong communication skills, hospitality passion, and previous hotel experience. Apply now to enhance guest relations and create memorable experiences.
Job Description
Hotel Front Desk Clerk
CIRG INDUSTRY, LLC
Montgomery, AL Job Details Full-time $12 – $13 an hour 2 days ago Qualifications Bilingual Multilingual Customer service Driver’s License Organizational skills Front desk Phone etiquette Communication skills Hotel experience Entry level Full Job Description Overview We are seeking a dedicated and friendly Hotel Front Desk Clerk to join our team. This role is essential in providing exceptional customer service and ensuring a pleasant experience for our guests. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to manage various tasks efficiently in a fast-paced environment. Bilingual or multilingual candidates are highly encouraged to apply, as they will enhance our guest relations. Duties Greet guests upon arrival with a warm and welcoming demeanor. Manage check-in and check-out procedures efficiently while ensuring accuracy in guest information. Handle guest inquiries, requests, and complaints promptly and professionally. Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively. Operate phone systems to manage incoming calls and relay messages as needed. Process reservations and cancellations through the hotel management system. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Uphold hotel policies and procedures while maintaining a high standard of customer service. Qualifications Previous experience in a front desk or customer service role within the hospitality industry is preferred. Strong phone etiquette and excellent verbal communication skills are essential. Ability to work flexible hours, including weekends and holidays as required by hotel operations. Proficiency in hotel management software is an advantage but not mandatory; training will be provided. Bilingual or multilingual capabilities are highly desirable for effective guest relations. A positive attitude, attention to detail, and strong organizational skills are crucial for success in this role. Join us in creating memorable experiences for our guests while working in a dynamic team environment!
Job Type:
Full-time Pay:
$12.00 – $13.00 per hour
Schedule:
8 hour shift Weekends as needed
Work Location:
In person
