Hotel Front Desk Clerk Position Available In Walker, Alabama
Tallo's Job Summary: Join the team at Hampton Inn Jasper, Alabama as a Front Desk Agent. Communicate efficiently with guests, handle check-ins, and ensure guest satisfaction. Previous hotel experience is a plus. Full-time and part-time positions available, starting at $13.50 per hour with benefits. Apply in person or through this job posting for the opportunity to create memorable experiences for our guests.
Job Description
Hotel Front Desk Clerk Hampton Inn Jasper, Alabama 100 Industrial Parkway, Jasper, AL 35501 The Hampton Inn Jasper, AL is seeking a highly skilled and customer-focused individual to join our team as a Front Desk Agent. Interested applicants should apply through this job posting or in person at 100 Industrial Pkwy, Jasper, AL 35501. As a Front Desk Agent you should have a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed. A Day in the
Life:
Front Desk Agent will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner. You will maintain positive guest relations at all times. You will resolve guest complaints and ensure guest satisfaction. You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. You will process all guest check-ins, and verify registration information with the guest. You will handle overbooked or ‘walked’ guests. You will communicate pertinent guest information to designated departments/personnel You will train with and learn job duties of housekeeping & other departments to assist as needed. Experience Previous experience working as a front desk agent or in a similar role is a plus Experience working at a hotel establishment (highly desired) The ability to work flexible shifts, days & evenings Proficiency with computers Basic math skills Ability to provide excellent customer service and maintain consistent professional demeanor Great verbal and written communication skills Join our team and contribute to creating memorable experiences for our guests!
Job Types:
Full-time, Part-time Pay:
From $13.50 per hour Expected hours: 24 – 40 per week
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Vision insurance
Schedule:
8 hour shift Day shift Evening shift Holidays Night shift Overnight shift
Work Location:
In person
