Part Time Front Desk Agent Position Available In Garland, Arkansas

Part Time Front Desk Agent DoubleTree by Hilton Hot Springs 4813 Central Avenue, Hot Springs, AR 71913 As a Part-Time Front Desk Agent at the DoubleTree by Hilton in Hot Springs, you will be the first point of contact for our guests, playing a key role in creating a welcoming and memorable experience. You will use your front desk operations skills and hotel experience to manage guest check-ins, handle inquiries, and provide outstanding customer service.

Key Responsibilities:

Guest Interaction :

Be the first point of contact, delivering exceptional customer service with a positive attitude.

Check-ins & Reservations :

Efficiently manage guest check-ins, reservations, and inquiries using hotel software.

Hospitality Expertise :

Utilize your knowledge of hospitality management to ensure a smooth guest experience.

Communication :

Exhibit strong communication skills to assist guests with needs and provide helpful information.

Multilingual Abilities :

If applicable, use your multilingual skills to assist guests from diverse backgrounds and enhance their stay.

Team Contribution :

Work collaboratively to foster a positive, welcoming team culture while adhering to Hilton’s brand standards.

Requirements:

Experience :

Previous hotel front desk experience is preferred. Hilton-branded hotel experience is a plus.

Computer Literacy :

Proficiency in using hotel management software and standard office tools.

Communication :

Strong verbal and written communication skills.

Customer Service :

A passion for hospitality and providing exceptional service.

Teamwork :

Ability to work effectively as part of a team while contributing positively to the work environment.

Schedule Flexibility :

Ability to work a mix of weekdays and weekends, as well as mornings and evenings.

Physical :

Must be able to stand for extended periods of time. If you’re passionate about hospitality and ready to deliver exceptional service, apply today to become a key member of the DoubleTree by Hilton Hot Springs team!

Job Type:

Part-time Pay:

$13.00 – $14.00 per hour

Schedule:

8 hour shift Day shift Monday to Friday Night shift Weekends as needed

Work Location:

In person