Part Time Guest Agent – Mon/Tues/Wed 7am-3pm Position Available In Pulaski, Arkansas
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Job Description
Part Time Guest Agent – Mon/Tues/Wed 7am-3pm 3.4 3.4 out of 5 stars 11 Crossings Court, Little Rock, AR 72205 This is a 7-3 shift for 3 days per week, with opportunity to grow! Prefer hospitality experience but not necessary. You will maintain positive guest relations at all times. You will resolve guest complaints and ensure guest satisfaction. You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. You will process all guest check-ins, and verify registration information with the guest. You will handle overbooked or ‘walked’ guests. You will accept and record wake-up call requests. You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). You will resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed.
Work Remotely No Job Type:
Part-time Pay:
$11.00 – $12.00 per hour
Schedule:
4 hour shift 8 hour shift Day shift Holidays Monday to Friday Weekends as needed
Work Location:
In person
