Front Desk Clerk-2p-10p with WKNDS FLexible Position Available In Saline, Arkansas

Front Desk Clerk-2p-10p with WKNDS FLexible (part of Hilton) 3.6 3.6 out of 5 stars 307 Office Park Drive, Bryant, AR 72022

Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive experience for all.

Duties:

• Greet and check-in guests in a friendly and professional manner
• Answer phone calls and respond to inquiries promptly and efficiently
• Assist guests with reservations, check-outs, and any other requests or concerns
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints or issues with tact and professionalism
• Process payments and maintain accurate records of guest transactions
• Collaborate with other hotel departments to ensure smooth operations
• Perform night audit duties as required

Skills:

• Excellent communication skills, both verbal and written
• Proficiency in operating phone systems and other office equipment
• Strong customer service skills with a focus on guest satisfaction
• Knowledge of hotel management software is a plus
• Ability to handle multiple tasks simultaneously while maintaining attention to detail
• Bilingual/multilingual abilities are highly desirable

Requirements:

• Previous experience in a similar role is preferred but not required
• High school diploma or equivalent is required
• Must be able to work flexible hours, including evenings, weekends, and holidays Join our team as a Front Desk Agent and embark on an exciting career in the hospitality industry.

We offer competitive pay, opportunities for career advancement, and a supportive work environment. Apply today to become part of our dedicated team!

Job Types:

Full-time, Part-time Pay:

Up to $12.00 per hour

Benefits:

Employee discount

Schedule:

8 hour shift Evening shift Holidays Monday to Friday Night shift Overnight shift Weekends as needed

Work Location:

In person