Guest Service Agent Position Available In Alachua, Florida

Guest Service Agent Holiday Inn University Center – 3.7 Gainesville, FL Job Details Full-time $14 – $15 an hour 6 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Hospitality Computer operation Customer service Cash register Front desk Guest services Phone etiquette Cash handling Entry level Full Job Description The Holiday Inn University Center is looking for a friendly Front Desk Agent to join our amazing team! A Front Desk Agent is responsible for making all guests feel welcome. As an Agent you are also responsible for a variety of tasks including but not limited to the following; Manage online, phone and in-person room reservations Welcome guests, check them in, distribute room keys and provide information about services, rates, and amenities. Verifying guests’ registration information Take payment from customers Respond to guests’ issues and complaints in a friendly, timely manner Explain local amenities and attractions to guests Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs Arrange specialized services for VIP customers – Must be available weekends and holidays

Job Type:

Full-time Pay:

$14.00 – $15.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Evening shift Holidays Morning shift Weekends as needed

Work Location:

In person