Fairfield Inn & Suites Titusville Kennedy Space Center – Front Desk Agent Position Available In Brevard, Florida
Tallo's Job Summary: Join Our Team as a Front Desk Agent at Fairfield Inn & Suites Titusville Kennedy Space Center! This pivotal role involves providing outstanding customer service, handling guest interactions, and ensuring smooth front desk operations. Ideal candidates have a high school diploma, hotel experience, and basic financial skills. Competitive benefits package available for full-time positions.
Job Description
Fairfield Inn & Suites Titusville Kennedy Space Center – Front Desk Agent 3.0 3.0 out of 5 stars 4735 Helen Hauser Blvd, Titusville, FL 32780 Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Closest Marriott to Kennedy Space Center only 20 minutes north of Port Canaveral just off I-95. Cruise guests drive from hotel to Port Canaveral in 20 minutes with no traffic signals. Renovated 2016. Free hot breakfast buffet and high-speed wireless Internet. Well-equipped 24-hour business center, exercise room, outdoor heated pool, 24-hour Market, interior corridors, elevators. Rooms have mini-refrigerators and flat screen TVs. Microwaves available on request. Near NASA, Lockheed, SpaceX, Astrotech, Boeing, United Launch Alliance, Blue Origin, Embraer, Knights Armaments, Cape Canaveral National Veterans Cemetery and Parrish Medical. Near kayaking, airboat rides, Police and Warbird Museums, Playalinda Beach and National Wildlife Refuge. 45 minutes to Orlando International Airport, Disney, Sea World, Universal, and Daytona Speedway. Guests can walk to Cracker Barrel Restaurant next door or enjoy a great meal at one of our other nearby restaurants; Dixie Crossroads Seafood, Durango’s Steakhouse, Brix BrewPub, Starbucks.
