Courtyard Fort Lauderdale Beach – Front Desk Agent Position Available In Broward, Florida
Tallo's Job Summary: Join our team as a Front Desk Agent at Courtyard Fort Lauderdale Beach! This role focuses on providing exceptional customer service, effective communication, problem-solving, multitasking, and basic financial skills. Ideal candidates have a high school diploma, hotel experience, and familiarity with hotel management software. Full-time positions offer competitive benefits including medical, dental, vision coverage, and more. Apply now!
Job Description
Courtyard Fort Lauderdale Beach – Front Desk Agent 3.0 3.0 out of 5 stars 440 Seabreeze Boulevard, Fort Lauderdale, FL 33316 Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
This beachfront Fort Lauderdale, Florida hotel is located across from Fort Lauderdale Beach and the Atlantic Ocean. The hotel offers on-site dining at Bubba Gump Shrimp Company, Sea Breeze Poolside Bar, and The Bistro. Las Olas entertainment district is within walking distance. Guest rooms at the Courtyard Fort Lauderdale Beach offer free high-speed internet access and a flat-screen LCD TV. The rooms also provide a small refrigerator and a coffee maker. Select rooms are equipped with a living area with a sofa bed. A fitness center and an outdoor pool are on-site at the Fort Lauderdale Beach Courtyard by Marriott. The hotel offers Starbucks® coffee in The Bistro, and laundry facilities are on site. Fort Lauderdale/Hollywood International Airport is a short drive from the Courtyard by Marriott Fort Lauderdale Beach. The Fort Lauderdale Aquatic Center is also within driving distance of the hotel.
