Guest Services Representative Position Available In Broward, Florida
Tallo's Job Summary: Guest Services Representative at La Quinta Ft Lauderdale Airport in Hollywood, FL is responsible for assisting guests during check-in and check-out. Duties include providing information, handling reservations, responding to guest requests, and maintaining guest accounts. This full-time position offers a pay of $14.00 - $16.00 per hour with benefits such as dental and health insurance. Candidates must be able to work in Hollywood, FL and relocate if necessary.
Job Description
Guest Services Representative La Quinta Ft Lauderdale
- Airport 2620 North 26th Avenue, Hollywood, FL 33020 Guest Services Representative is responsible for attending to the needs of guests, especially during check-in and check-out.
ESSENTIAL JOB FUNCTIONS
- Providing information to guests about hotel policies, services and amenities.
- Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.).
- Selling rooms to “walk-in” customers.
- Entering/changing reservation information on the computer system.
- Posting charges to guest accounts.
- Processing payments from guests.
- Making necessary corrections to guest accounts.
- Informing housekeeping department about room status/availability.
- Listening for and responding to guest complaints.
- Operating hotel switchboard or PBX.
- Cleaning the front desk and common areas as needed.
- Maintaining daily logs.
- Balancing shift work and cash drawers.
Additional Responsibilities:
- Any other duties assigned by
Supervisor Job Type:
Full-time Pay:
$14.00
- $16.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Schedule:
8 hour shift Ability to
Commute:
Hollywood, FL 33020 (Required) Ability to
Relocate:
Hollywood, FL 33020: Relocate before starting work (Required)
Work Location:
In person
