Hotel – Front Desk Agent Position Available In Broward, Florida
Tallo's Job Summary: We are hiring a Hotel Front Desk Agent in Hollywood with a flexible schedule, including weekends and overnight shifts. The role requires prior hotel experience, bilingual proficiency, excellent customer service, and multitasking skills. Candidates must be willing to work collaboratively, participate in training sessions, and take on extra shifts when needed. Email resumes to apply.
Job Description
⚐ ⚑ ⚑ Hotel
- Front Desk Agent (Hollywood) Polk Street near i95 compensation: TBD employment type: job title: HOTEL front desk We are currently seeking a highly motivated and experienced Hotel Front Desk Agent to join our dynamic team.
The successful candidate must possess prior hotel experience, demonstrating proficiency in bilingual communication and a commitment to delivering exceptional customer service with efficiency. Candidate must be bilingual and have excellent customer service and communication skills with speed
Position:
Full-Time/PartTime Positions
- Front Desk Agent 3-11pm
- 11pm
- 7am shifts available including weekends
Friday and Saturday:
Overnight 11pm
- 7am Available.
Must have Hotel night audit experience
Key Responsibilities:
Guest Welcome and Engagement:
Greet all guests in a professional and courteous manner upon their arrival. Ensure a warm and welcoming atmosphere, reflecting the high standards of our establishment.
Reservation Management:
Handle online and phone reservations with precision and attention to detail. Manage email correspondence and phone inquiries promptly and professionally.
Multitasking and Efficiency:
Demonstrate the ability to multitask effectively in a fast-paced environment. Maintain a high level of efficiency in addressing guest needs and inquiries.
Check-In and Check-Out Procedures:
Perform seamless check-ins and check-outs, adhering to established protocols. Assign rooms efficiently, considering guest preferences and special requests.
Guest Relations:
Conduct guest follow-ups, maintaining detailed notes for future reference. Address guest complaints and matters promptly, liaising with the appropriate departments to ensure resolution.
Training and Development:
Participate in training sessions to enhance skills and stay updated on industry standards. Share knowledge and expertise with team members to foster a collaborative work environment.
Flexibility and Availability:
Work a Full-Time schedule, including weekends (3pm-11pm), with the flexibility to pick up alternative shifts as needed. Demonstrate a willingness to take on extra shifts to meet business demands.
Qualifications:
Prior hotel experience is mandatory. Bilingual proficiency is required. Excellent communication skills and a commitment to providing outstanding customer service. Ability to work efficiently in a team-oriented environment. Email Resume Applications will be accepted at the following location between 9am
- 3pm Monday to Friday.
Hollywood Gateway Inn 2900 Polk Street Hollywood, Fl 33020 Principals only. Recruiters, please don’t contact this job poster.
post id:
7848051615 ♥ [ ]
