Hotel Front Desk Clerk Position Available In Broward, Florida

Hotel Front Desk Clerk Hotel Maren Ft. Lauderdale Beach, Curio Collection by Hilton 550 Seabreeze Boulevard, Fort Lauderdale, FL 33316 Come work in paradise at our beautiful Oceanfront Hilton Curio Hotel! We offer great benefits including Hilton Worldwide Hotel discounts!

Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and provide information to guests or transfer calls to appropriate departments
• Assist guests with inquiries, requests, and complaints, ensuring their needs are met promptly and satisfactorily
• Handle cash transactions and maintain accurate records of payments
• Maintain a clean and organized front desk area
• Collaborate with other hotel departments to ensure smooth operations and guest satisfaction
• Perform night audit duties as required

Requirements:

• Previous experience in a front desk or customer service role preferred
• Excellent communication skills, both verbal and written
• Proficiency in using phone systems and other office equipment
• Multilingual skills are a plus
• Knowledge of hotel management systems is an advantage
• Strong problem-solving skills and ability to handle difficult situations with professionalism
• Exceptional customer service skills with a friendly and positive attitude
• Ability to work flexible hours, including evenings, weekends, and holidays

Note:

This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the hotel.

Job Types:

Full-time, Part-time Pay:

From $14.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Referral program Vision insurance

Schedule:

Day shift Evening shift Morning shift Night shift

Work Location:

In person