Night Auditor/Front Desk Agent Position Available In Broward, Florida
Tallo's Job Summary: Join Atlantic Hotel and Spa as a Front Desk Agent, responsible for providing exceptional guest experiences. Greet guests, manage check-in/out processes, handle reservations, and address inquiries efficiently. Strong guest service skills and hospitality background required. Full-time and part-time positions available at $20.00 per hour with benefits. Work location is in person with overnight shifts.
Job Description
Night Auditor/Front Desk Agent Atlantic Hotel and Spa – Member of Preferred Hotel Group 601 N Fort Lauderdale Beach Boulevard, Fort Lauderdale, FL 33304 Overview We are seeking a dedicated and friendly Front Desk Agent to join our team in delivering exceptional guest experiences at our hotel. As the first point of contact for our guests, you will play a crucial role in ensuring their stay is enjoyable and memorable. The ideal candidate will possess strong guest service skills, a passion for hospitality, and the ability to manage multiple tasks efficiently. Duties Greet and welcome guests upon arrival with a warm and friendly demeanor. Manage check-in and check-out processes efficiently, ensuring accuracy in guest information. Handle reservations and provide information about hotel amenities, services, and local attractions. Respond promptly to guest inquiries and resolve any issues or complaints with professionalism. Maintain the front desk area, ensuring it is clean, organized, and well-stocked with necessary supplies. Operate phone systems to answer calls, direct inquiries, and take messages as needed. Assist with night audit duties as required, ensuring all transactions are accurately recorded. Collaborate with other hotel departments to enhance guest satisfaction and address special requests. Skills Strong background in guest services and hospitality management is essential. Experience in hotel management or working within a resort environment is preferred. Excellent communication skills with the ability to engage effectively with guests from diverse backgrounds; multilingual or bilingual abilities are a plus. Proficiency in using front desk software and phone systems for efficient operations. Strong problem-solving skills with a focus on guest relations to ensure positive experiences. Ability to work flexible hours, including nights and weekends as needed. Join us as a Front Desk Agent where your contributions will help create lasting memories for our guests!
Job Types:
Full-time, Part-time Pay:
$20.00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Free parking Health insurance Life insurance Paid time off Retirement plan Vision insurance
Schedule:
Holidays Overnight shift
Work Location:
In person
