Front Desk Agent Position Available In Columbia, Florida
Tallo's Job Summary: We are hiring a Front Desk Agent at Hilton in Lake City, FL. This part-time role pays $13.00 per hour and offers an employee discount and flexible schedule. The ideal candidate will have a high school diploma, customer service experience, and familiarity with hotel management software. Strong communication, organizational, and problem-solving skills are essential. Ability to work various shifts, including weekends and holidays, is required.
Job Description
Front Desk Agent (part of Hilton) 3.0 3.0 out of 5 stars 284 NW Centurion Court, Lake City, FL 32055 We are seeking a friendly and enthusiastic Front Desk Agent who is capable of providing excellent customer service to our guests. This position requires basic computer and administrative skills and a passion for cultivating relationships with guests. Qualifications High school diploma or equivalent (required) Previous experience in customer service or hospitality (preferred) Familiarity with hotel management software (e.g., PEP) is a plus Strong communication and interpersonal skills Ability to handle customer complaints or concerns professionally Friendly and approachable demeanor with guests Ability to multitask and manage various guest requests Proficiency in computers, including email and office software (e.g., Microsoft Office) is a plus Basic phone system knowledge and reservation handling Accuracy in processing payments, recording guest information, and maintaining logs Strong organizational skills for check-ins/outs and room assignments Ability to work efficiently in a fast-paced environment Flexibility in working various shifts, including weekends, nights, and holidays Ability to resolve guest issues promptly and professionally Maintain composure in stressful situations Ability to work effectively with other hotel staff (housekeeping, maintenance, management) Willingness to assist with various tasks as needed Neat, professional appearance and adherence to company dress code Friendly and courteous tone when interacting with guests and staff Ability to stand for extended periods Ability to lift light to moderate objects Regularly monitor and maintain a clean, welcoming lobby area Ensure that lobby furniture, floors, and surfaces are tidy and organized Report any cleanliness issues to housekeeping or management
Job Type:
Part-time Pay:
From $13.00 per hour
Benefits:
Employee discount Flexible schedule
Schedule:
8 hour shift Day shift Evening shift Night shift Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to
Commute:
Lake City, FL 32055 (Required)
Work Location:
In person
